Helpdesk and Desktop Support Engineer

2 days ago

Paya Lebar, Singapore Delteq Pte Ltd Full time $280,000 - $420,000 per year

Job Title: Helpdesk and Desktop Support Engineer

What We Offer

  • Salary Range: $3500/month - $4500/month
  • Full family medical benefits will be provided

Qualification : Certificate/Diploma In IT related Disciplines

Experience : 3 Years and above

Full/Contract : Full time (Permanent)

Skills/Domain : 3-5 years of working experience in delivering projects and presales.

Job Responsibilities

Ø IT end-user computing devices and softwarerequirements shall include deploying, maintaining, managing, supporting, troubleshooting, installing and configuring of notebooks / laptops, printers, desktop PCs, monitors, tablets, anti-malware software, operating systems, business software applications (MS Office, MS Office 365 applications, Adobe Acrobat and etc.), client machines network connectivity and etc.

Ø IT managed service requirements shall include managing IT incidences, IT service requests, IT problems, IT change requests, IT configuration and IT reporting.

Ø Manage and resolve customer helpdesk servers, LAN/WAN, cabling, video conferencing, backups, offsite backups, switches, firewalls and ensure 24x7 availability

Ø Troubleshoot PC, gadgets, network, servers and provide solutions to resolve such failures on both immediate and long-term basis

Ø Ensure Backups and Restorations are successful and properly done on a daily basis

Ø Assess, review and recommend existing IT infrastructure for potential weaknesses and propose and implement solution or mitigation process

Ø Monitor and trend network and system utilization and apply the information towards improving infrastructure availability, resilience and security

Ø Set up VIP's gadgets, internet, troubleshoot issues request in a timely manner and ensure that they can receive their emails on their mobile and other devices

Ø Operate and manage the overall Server, Storage, Applications, Disaster Recovery and Security Infrastructure Operations at customer premises or cloud

Ø Implement plans of IT measures, IT policy, IT Processes and Audit Compliance

Ø Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance on day-to-day basis

Ø Reviews of the existing information and systems landscape across The Group, and proactively implement infrastructure and system improvements to enhance business benefits and reduce business risks

Ø Rack mounting, OS installation and PC cloning

Ø Manage Software Licenses, hardware and software inventories, asset tagging and cable patching and labelling to the network ports (both at the network equipment and EUC device end)

Ø Perform Vendor Management and submit monthly fix asset end-to-end

Ø Submit Status Reports on a weekly basis

Ø Work schedule: Mon-Fri 9AM-6PM

Requirements

Ø Strong technical knowledge in Troubleshooting of PC, Network and Server related problems

Ø Familiar with Windows Servers Active Directory domain services administration, troubleshooting, health-check and fine-tuning

Ø Experience in Implementing and Maintaining Backup Solutions

Ø Resourceful Engineer who knows how to solve problems independently using online and offline resources

Ø Good communication and Interpersonal Skills

Ø Must be on call after office hours including weekend and holidays for urgent issues

Ø Good analytical and problem-solving skills

Ø Well organized, proactive and self-directed, able to perform with minimal supervision and also a team player

Ø HPE ASE Certification is a must

  • Desktop Support Engineer

    5 days ago

    Paya Lebar, Singapore Total IT Global Full time

    **JOB DESCRIPTION: - ** **Roles & responsibilities**: Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting, MAC...

  • Desktop Support + Mac

    5 days ago

    Paya Lebar, Singapore Total IT Global Full time

    **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and...

  • Head of Information Technology

    5 days ago

    Paya Lebar, Singapore Declout Full time

    About us DeClout is a global builder of next-generation Information and Communications Technologies companies who invests in, incubates and scales companies to become global or regional market leaders. The Group has established an exceptional track record in building successful businesses with a strong competitive advantage, and constantly seeks out new...

  • Engineering Operations Lead, Singapore

    4 days ago

    Paya Lebar, Singapore Jones Lang LaSalle Property Consultants Pte Ltd Full time $120,000 - $240,000 per year

    What this job involves:This is a key role responsible for Engineering Operations in Singapore, to drive JLL's Critical Environment Management best practices across accounts in Singapore. Responsible for Engineering Operations, facility services and business continuity for Clients, i.e. responsible for technical service delivery, Client alignment, Vendor...

  • Nacelle Engineer

    1 week ago

    Paya Lebar, Singapore Success Human Resource Centre Pte Ltd Full time $16,000 per year

    We are seeking an experienced Nacelle Engineering Lead to drive the design and development of nacelles, with a primary focus on inlet and thrust reverser systems. This leadership role will oversee nacelle projects from concept through certification, ensuring compliance with FAA/EASA standards (CAAC advantageous).Responsibilities:Lead and mentor a team of...

  • Planning Engineer

    6 days ago

    Paya Lebar, Singapore FUCHI PTE LTD Full time $60,000 - $80,000 per year

    The role involves preparing, monitoring, and updating project schedules to ensure smooth execution of construction works. You will work closely with project managers, site teams, and subcontractors to track progress, identify risks, and support timely project delivery.Key Responsibilities:• Develop and manage project schedules (Primavera P6 / MS Project /...

  • Senior Software Engineer

    3 days ago

    Paya Lebar, Singapore Activate Interactive Pte Ltd Full time

    We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation. We are searching for our next team members to join...

  • Vision Software Engineer

    1 week ago

    Paya Lebar, Singapore Vital Vision Technology Pte Ltd Full time $80,000 - $120,000 per year

    At Vital Vision Technology, we collaborate with machine vision manufacturers worldwide to deliver advanced vision inspection equipment. By leveraging both emerging and established technologies, we create complete and competitive solutions for diverse machine vision needs. Our systems support key sectors of the economy, including semiconductor manufacturing,...

  • Field Application Engineer

    6 days ago

    Paya Lebar, Singapore Private Advertiser Full time $80,000 - $120,000 per year

    What you'll be doing:Responsible for the on-site deployment, implementation, and debugging of LiDAR products.Responsible for the upgrade and maintenance of clients' LiDAR software versions, and perform site acceptance testing of EOL calibration.Perform on-site troubleshooting, coordinate issue resolution, and collect detailed diagnostic data for complex...

  • DevOps Engineer

    3 days ago

    Paya Lebar, Singapore Activate Interactive Pte Ltd Full time

    We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation. We are searching for our next team members to join...