Senior/Property Officer
5 days ago
Job Responsibilities
- Collaborate with team members to coordinate and oversee contractors in the execution and maintenance of daily estate, horticultural, and cyclical improvement works at public housing estates.
- Conduct regular site inspections, supervise contractors' performance, identify defects, and ensure timely rectification of issues.
- Manage and respond to residents' feedback, including providing follow-up and call-back services after defect resolution.
- Liaise with grassroots leaders to discuss estate maintenance matters and ensure timely follow-up on related issues.
- Support grassroots leaders in the planning and execution of community events and activities.
- Attend house visits, grassroots meetings, and upgrading project discussions, including those scheduled after office hours, when required.
- Respond promptly to urgent cases referred by managers, grassroots leaders, or the EMSU.
- Address residents' feedback and service requests, and assist in managing arrears cases.
- Perform administrative tasks such as sourcing quotations, issuing work orders, and preparing applications for relevant funding.
- Undertake any other ad-hoc duties as assigned by management.
Requirements:
- Minimum "O" Level
- Minimum 2 years in similar role
- A team player with good interpersonal and organization skills
- People-oriented with a willingness to learn
- Able to work under pressure
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