Sales Support Coordinator

2 days ago

Boon Lay West Region, Singapore Mecomb Singapore Full time $30,000 - $60,000 per year

Company Description

Mecomb Singapore Limited, a trading arm of the Sime Darby Industrial Group, was established in 1953. The company supplies state-of-the-art engineering products and services worldwide, supported by strong local technical expertise. Mecomb focuses on client business needs with an entrepreneurial attitude and aims to deliver innovative and sustainable engineering solutions. The company's offerings include ventilating and industrial heavy-duty fans, sound silencers, water purification systems, and more.

Job Description

  • Responsible for processing of customer enquiry through emails and phone calls
  • Liaise with customers on their service enquires
  • Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them
  • Able to generate sales from customers enquires
  • Liaise with customers on fulfilment discrepancies
  • Ensure effective customer service by coordinating service requirements of the customer with other department as necessary
  • Proper planning on allocation of service engineer for job assigned
  • Handling Purchasing matter as per customer enquires
  • Ensure assigned vessels are monitored constantly
  • Taking extreme care when assigned engineers onboard executing job

Job Requirements

  • Diploma or Bachelor's Degree in Maritime Studies, Logistics, or a related field.
  • Minimum 2-3 years working experience and knowledge of maritime industry and logistics will be an added advantage.
  • Willing to do standby duties, allowance will be given.

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