Autonomous Vehicle Bus Remote Operator

4 days ago

Central Region, Singapore ComfortDelGro Bus Pte Ltd Full time $60,000 - $120,000 per year

Remote Monitoring of Autonomous Bus Operations

  • Oversee and monitor up to five autonomous buses simultaneously via the teleoperations console.
  • Maintain situational awareness of vehicle status, route conditions, and system alerts in real time.
  • Ensure all AV buses operate safely and in accordance with service protocols and regulatory standards.

System Prompt Response and Incident Management

  • Respond promptly to system-generated alerts, anomalies, or intervention requests.
  • Execute remote commands or escalate issues to on-ground teams as required.
  • Coordinate with Safety Operators and technical teams to manage incidents effectively and ensure service continuity.

Operational Compliance and Safety Assurance

  • Adhere to all SOPs, safety protocols, and regulatory requirements governing AV operations.
  • Log and report incidents, interventions, and system behaviours accurately and in a timely manner.
  • Participate in regular audits and reviews to ensure operational integrity.

Communication and Coordination

  • Maintain clear and professional communication with site leads, Safety Operators, and support teams.
  • Provide remote support and guidance to field personnel during operational disruptions or emergencies.
  • Collaborate with technical teams to troubleshoot and resolve system-level issues.

Training and System Familiarisation

  • Participate in ongoing training on AV platforms, teleoperations systems, and emergency procedures.
  • Stay informed on updates to AV software, hardware, and operational protocols.

Data Logging and Feedback

  • Record operational data, system responses, and intervention outcomes to support performance analysis.
  • Provide feedback to engineering and operations teams to support continuous improvement.

Flexibility and Multi-Site Support

  • Be available for remote operations across multiple sites as required.

  • Accept reassignment or redeployment to other roles, locations, or duties as directed by management.

  • Documentation and Process Development

o   Contribute to the development and refinement of Standard Operating Procedures (SOPs) for AV remote operations.

o   Support the creation of training materials and competency assessments for new and existing operators.

o   Ensure accurate and timely logging of operational data and incidents to support audits and performance reviews.

o   Collaborate with technical and operations teams to document system feedback and improvement suggestions.

o   Assist in preparing site-specific playbooks and remote support guidelines for multi-site operations.

Qualifications and Requirements

  • Holds a Class 4 Driving Licence and a Qualified Driving Licence for more than 24 months.
  • Prior experience in fleet operations, control room environments, or AV systems is an advantage.
  • Strong situational awareness and ability to make quick, sound decisions under pressure.
  • Proficient in using monitoring systems, dashboards, and communication tools.
  • Excellent communication and coordination skills.
  • Willingness to work shifts, weekends, and in a control room setting.
  • Flexibility to accept reassignment or redeployment as required.

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