Appointments Executive

2 weeks ago


Singapore ATA (JURONG) MEDICAL PTE. LTD. Full time $40,000 - $60,000 per year

Job Description – Appointments Executive

  • Manage and coordinate appointment scheduling for clients, patients, or stakeholders

  • Handle incoming calls, emails, and online requests related to bookings

  • Update and maintain the appointment system/database accurately

  • Confirm, reschedule, or cancel appointments as required

  • Send reminders to clients/staff (via calls, SMS, email, or system)

  • Liaise with internal departments to align schedules and resources

  • Track attendance, no-shows, and follow-up actions

  • Provide front-line customer service, addressing inquiries professionally

  • Generate daily/weekly appointment and booking reports

  • Support process improvements to enhance efficiency in scheduling



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