Executive Housekeeper I 5 Star Property

3 days ago

Central Region, Singapore Peoplebank Singapore Pte Ltd Full time $60,000 - $80,000 per year

Job Title: Executive Housekeeper

Location: 5 Star Hotel, Central Region 

About the Role

We are seeking a highly motivated and experienced Executive Housekeeper to lead our client's housekeeping operations at Central Singapore. This role is responsible for maintaining the highest standards of cleanliness, hygiene, and guest satisfaction, while effectively managing a large team and ensuring efficient operations across all guest rooms, public areas, and back-of-house facilities.

Key Responsibilities

  • Lead and manage the housekeeping team, including room attendants, public area attendants, and laundry staff, to ensure consistent delivery of high-quality service.
  • Oversee daily housekeeping operations, including room assignments, cleaning standards, inspections, and inventory control.
  • Develop and implement housekeeping policies, SOPs, and training programs to maintain compliance with hotel standards and brand requirements.
  • Manage linen, amenities, and cleaning supply inventories, ensuring proper cost control and timely procurement.
  • Ensure all guest rooms, suites, and public areas are maintained to the highest standards of cleanliness, hygiene, and presentation.
  • Conduct regular inspections and audits of guest rooms and public areas, addressing gaps and implementing corrective actions.
  • Work closely with the Front Office and Engineering departments to ensure efficient room readiness and smooth guest experiences.
  • Handle guest feedback, requests, and complaints promptly and professionally to achieve high levels of guest satisfaction.
  • Monitor and manage housekeeping budgets, cost efficiency, and labour productivity while meeting financial targets.
  • Lead, coach, and develop the housekeeping team to ensure high morale, retention, and professional growth.
  • Oversee compliance with health, safety, and hygiene regulations, including pest control, deep-cleaning schedules, and sustainability initiatives.

Requirements

  • Diploma/Degree in Hospitality Management or related field.
  • Minimum 5–7 years of housekeeping experience in an upscale or large hotel environment, with at least 3 years in a leadership role.
  • Strong knowledge of housekeeping operations, inventory control, and staff management.
  • Excellent leadership, communication, and interpersonal skills.
  • High attention to detail, service excellence, and problem-solving abilities.
  • Ability to multitask and perform effectively in a fast-paced environment.
  • Proficiency in Microsoft Office and hotel PMS systems (e.g., Opera).

How to Apply: Interested applicants, please click on the "Apply Now" to submit your updated resume.

Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.

Cheah Wei Ee

Principal Consultant - Retail & Hospitality Division

EA Personnel No: R

Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248

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