Retail & Operations

2 weeks ago

Central Region, Singapore RYE LABEL GROUP PTE. LTD. Full time $4,000 - $6,000 per year

About the Role

We're seeking a passionate and well-rounded Full-Time Brand Representative – Fashion Retail to join our team in growing a contemporary fashion and lifestyle brand. In this role, you'll provide a personalised shopping experience, build strong customer relationships, and contribute to sales and brand growth. You'll collaborate with cross-functional teams, support visual merchandising, and help drive customer engagement both in-store and online.

If you're enthusiastic about fashion and beauty, thrive in a fast-paced retail environment, and are eager to learn and grow with us — we'd love to hear from you

-Key responsibilities

Welcome every customer with exceptional customer service and a personalised shopping experience while sharing extensive knowledge of our product offerings

Initiate conversations and build relationships with customers by communicating sincerely, confidently, and enthusiastically

Assist with visual merchandising, stock replenishment, inventory audits, daily store opening and closing, and answering phone enquiries, when required

Provide feedback regarding customer buying patterns and preferences

Manage the Point of Sale system to process payments, refunds, and exchanges

Ensure the store floor is organised and kept visually appealing

Work closely with the team to reach key financial targets, implement in-store promotions, and increase brand awareness

Ensure the smooth operation of our e-commerce and offline retail channels

Assist in fulfilling sales orders, managing product listings on website, and creating purchase orders and delivery orders

Propose and implement strategies for allocation of stocks across selling channels

Manage and maintain productive relationships with retail partners

Conduct regular stock audits and store visits to ensure compliance and accuracy of data in inventory management system

Consolidate feedback from retail sales team to provide insights into customer buying patterns and preferences

Provide operational support in retail customer service and sales, when required

Assist in product launches, campaigns, events, and other initiatives, when required

-Who you are

A lively and charismatic individual who is customer-focused and has an interest in the fashion industry, art, wellness, and music

Enthusiastic about providing styling tips and putting together looks for customers

A genuine interest in getting to know others and building relationships with them

Possesses a positive attitude and growth mindset; strong ability to work independently

Curious to learn about our brand and products to offer premium customer experiences

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