Community Engagement Associate

6 days ago

Woodlands, Singapore Vanguard Healthcare Full time $40,000 - $60,000 per year

Location: Woodlands Care Home

Job Purpose:

  • Community relations are responsible for managing all community development initiatives throughout Vanguard. This role plans, develop and implement programs to promote community awareness.

Job Responsibilities:

  • Assist Community Engagement Executive (CEE) in conceptualizing communications strategies during CEE meetings and contribute ideas for internal Vanguard events

  • Lead or support to build and maintain strong relationships with community partners, grassroots, schools and volunteers as well as local community leaders

  • Assist CEE in drafting written materials such as contributed articles and write-ups, CEO speeches, marketing materials and reports.

  • Work with departments to develop communications / marketing collaterals when needed

  • Work closely with the Senior / Centre Manager to develop / strategize engagement programs for residents/clients and promote awareness of Vanguard and its mission.

  • Assist CEE in developing a comprehensive outreach plan and publicity strategy for Vanguard

  • Participate in the research, writing, and presentation of proposals and reports where required

  • Lead and organize internal and or external events for Vanguard

  • To track and report effectiveness of our outreach programmes and engagement activities

Volunteer Management:

  • Work with various departments in Vanguard to manage / execute the volunteers' framework for Vanguard

  • Oversight and keeping track of Vanguard's list of volunteers

  • To conduct briefings to volunteers at commencement of activities

  • Develop a feedback mechanism for the Volunteers who have served in Vanguard

  • Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers' activities

  • Plan regular Support Group meetings and Volunteer Get-Togethers, Volunteers' Appreciation functions in conjunction with various departments in Vanguard which use volunteers

  • Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.

  • Collaborate with other social service agencies to leverage volunteers pool

  • Manage regular reporting and tracking, and report metrics

  • Donation management – Tracking and responding to donations received for the Home.

Job Requirements:

  • A diploma in Mass Communications, or Journalism is preferred

  • Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred

  • Ability to multitask and perform under pressure

  • Excellent written and verbal communications skills. Proficiency in our National languages will be preferred.

  • Proficient in Microsoft Office and data presentation

  • Savvy in design softwares and platforms such as Canva and Piktochart

  • Eye for details and meticulous in planning of events from start to the end

  • Proven capability to drive strategic campaigns to achieve measurable results.

  • Can-do positive attitude, with interest to engage the elderly

  • People-centric and possess sound EQ to work with various levels within the clinical and rehab setting

  • Customer service-focused attitude and approach and have a pleasant personality

  • About 2 to 3 years' experience in public relations agency, events company, corporate communications environment or journalism is preferred

  • Candidate must complete Covid 19 vaccination.

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