
Business Development Manager
6 days ago
**Key Role Responsibilities**
- Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients
- Review tender opportunities via various media platforms and portals
- Meet and exceed sales revenue targets
- Maximise and deliver gross margins
- Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation
- Manage client budget negotiations and supplier cost-savings efforts
- Provide leadership in developing and delivering competitive win strategies through RFPs and Bids
- Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks
- Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness
- Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner
- Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company's standards and in accordance with contractual requirements
- Drive customer attraction and retention strategies to improve customer loyalty
- Drive Business Administration Operations Prepare monthly sales/tender reports
- Participate and present in monthly General Management Meeting for business development and operational excellence
- Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety
**Requirements**:
- Previous experience in a Sales role is essential
- Minimum Diploma Degree
- Proven record of revenue growth and profit achievement in an account management role
- Well organised with attention given to details and ability to handle multiple tasks
- Excellent communication and interpersonal skills
- Good presentation skills and negotiation skills
- Team player, passionate, self-motivated and results-driven
Business Development Manager
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