Patient Care Administrator

2 weeks ago

NorthEast Region, Singapore HCA Hospice Limited Full time $104,000 - $130,878 per year

What you will do

You are responsible for providing support to the multidisciplinary clinical team in the administration of patient records and registration of caregiver training programme as part of HCA's palliative care support programme. You will make home visits to obtain personal documents of caregivers, follow the guidelines on administering means testing for patients and submit the results of means testing to MOH. You will also assist in conducting patient feedback surveys and collating caregivers' feedback in the patient care system.

The scope of work will generally encompass the following duties:

  • Perform all administrative duties for home hospice patient records, including setting up of new files and closing of files
  • Lend a listening ear to patients and their family members and alert the clinical team when patients or their family members have any social problems or needs e.g. bereavement and grief counselling
  • Conduct means testing interviews with patients' family members, including assessment of household income, computation of MOH subsidies and obtaining necessary documentation from them
  • Administer any subsidies given to patients e.g. MOH, NCSS, NTUC Income, IDAPE etc
  • Open a new case file for every registered patient and make the first phone call to introduce HCA services
  • Check to ensure accuracy and confirm the home visit records provided by the doctor, nurses and the psychosocial services team
  • Conduct the customer satisfaction survey with patients and collate their feedback
  • Perform audit checks of all closed files to ensure that all visits are recorded, forms are correctly filled in by the clinical team and signed
  • Provide regular weekly/ monthly reports
  • Support medical equipment rental request
  • Support the coordination and preparation of the Caregiver Training Programme at the Satellite Centres
  • Support the Sunflower Remembrance events and other bereavement programmes
  • Any other duties as assigned

Who you are

  • Minimum GCE "O" levels
  • Preferably with 5 years of relevant experience
  • Good communication and interpersonal skills
  • Good multi-tasking and time management skills
  • Meticulous and systematic
  • Able to work independently and in a team
  • Able to work efficiently in MS Excel, Word and PowerPoint
  • Previous experience in an administrative role and familiarity with the healthcare environment will be an advantage
  • Willing to be located at Woodlands/Jurong satellite office

Remuneration will be commensurate with the candidate's qualifications and experience.

If you are ready to make a difference and be part of a greater purpose, please submit your application with the following details:

  • Detailed resume
  • Current and expected salary
  • Two referees, both whom are your ex-supervisors who can comment on your suitability for the position

We regret that only shortlisted candidates will be notified.

  • Patient Care Assistant

    2 weeks ago

    North Singapore ASSISI HOSPICE Full time $25,000 - $40,000 per year

    Reporting to the Assistant Director of Nursing & Daycare Manager, you are responsible for the maintenance of a clean, orderly, and safe environment and the performance of patient care under the supervision of the Registered / Enrolled Nurse. Responsibilities:Keep active measures to ensure the safety of patients under supervision of the Registered Nurse as...

  • Patient Care Associate

    2 weeks ago

    Central Region, Singapore Chiropractic First Group Pte Ltd Full time $104,000 - $130,878 per year

    Join Our Team Chiropractic Patient Care Associate-Front Desk WantedAre you passionate about health and wellness?Do you enjoy creating meaningful connections with people and delivering exceptional service?We're looking for a friendly, energetic, and proactive Patient Care Associate to be the face of our chiropractic practiceKey Responsibilities• Greeting...

  • Community Care Associate

    2 weeks ago

    East Region, Singapore RN Care Pte Ltd on behalf of RN Care Pte Ltd Full time $23,400 - $25,200 per year

    RN Care Pte Ltd on behalf of RN Care Pte Ltd is hiring a Full time Community Care Associate role in Tampines, Singapore. Apply now to be part of our team.Job summary:Flexible hours available2-3 years of relevant work experience required for this roleWork pass will be provided for this roleExpected salary: $1,900 - $2,100 per monthThis role is an urgent...

  • Night Nurses and Night Patient Care Assistants

    2 weeks ago

    East Region, Singapore Advanced VetCare Veterinary Centre Full time $45,000 - $60,000 per year

    The role Advanced VetCare Veterinary Centre is seeking dedicated Night Nurses and Night Patient Care Assistants to join our team in the East Region. This is a full-time position, providing essential overnight care and support for our animal patients. As a Night Nurse or Night Patient Care Assistant, you will play a vital role in ensuring the health and...

  • Patient Care Assistant

    2 weeks ago

    Central Region, Singapore Singapore General Hospital Full time $2,500 - $4,000 per year

    To perform basic nursing care, housekeeping and assist doctors and nursing staff in meeting the basic needs of patients in the patient areas. Provide patient care activities and orientation to patients and relatives.To adhere to strict infection control measures and exercise standard precaution and good hand hygieneAssist and participate in designated...

  • Care Ambassadors, Patient Experience Transformation

    2 weeks ago

    East Region, Singapore Changi General Hospital Full time $4,000 - $6,000 per year

    You will report to the Executive (Journey Experience) and interface with Patient Experience Transformation (PXT) team and stakeholders to provide patient engagement, conveyancing and way finding services. You will also engage with staff and public volunteers to deliver transformed experiences. Your work areas include Emergency Dept Operations, Outpatient...

  • Patient Care Assistant

    2 weeks ago

    Central Region, Singapore National Cancer Centre Singapore Pte Ltd Full time $2,500 - $4,000 per year

    About UsThe National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer...

  • Patient Services Associate

    2 weeks ago

    North Region, Singapore Khoo Teck Puat Hospital Full time $40,000 - $80,000 per year

    To provide and implement patient services in doctors' consultation, financial counselling and patient appointments. To implement service assistance to patients in the Specialist Outpatient Clinics which primarily includes (but is not limited to) registration appointment making, billing and payment and other administrative and counter duties. To ensure...

  • Patient Service Associate Executive

    2 weeks ago

    North-East Region, Singapore Institute of Mental Health Full time $104,000 - $130,878 per year

    Company description: The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health...

  • Patient Care Assistant

    2 weeks ago

    Central Region, Singapore Singapore General Hospital Full time $3,000 - $4,500 per year

    To provide basic nursing and patient care such as assisting in the preparation of patients undergoing procedures and the preparation of the imaging room and/or equipment; assisting radiographer and radiologist during procedures and communicating effectively with the patient and their relatives.To adhere to strict infection control measures and exercise...