Senior Associate

2 weeks ago


Changi East Region, Singapore Changi Airport Group Full time $60,000 - $120,000 per year

Job description:

We are looking for a motivated and results-oriented individual with a strong background in service operations management, passionate about delivering exceptional service through a customer-centric approach to service planning, design, and innovation.

You join a team dedicated to enhancing the Changi Experience by providing personalised passenger support, harnessing technology for efficiency, and optimising workforce management.

Job Responsibilities

  • Foster strong, collaborative relationships with internal and external stakeholders to drive and deliver service excellence.
  • Own and deliver key service performance metrics, ensuring seamless execution and maintaining Changi's reputation for service excellence.
  • Analyse service gaps and opportunities, develop innovative solutions to enhance the passenger experience, and drive continuous improvement.
  • Lead and collaborate with cross-functional teams to design and implement service enhancements, ensuring alignment with Changi's strategic objectives.

Job Requirements:

  • Good Degree in any discipline.
  • At least three (3) years of relevant experience in service design, service planning and/or service development.
  • Good written and verbal communication skills, with strong presentation and storytelling skills.
  • Proven leadership track record and possess strong people management skills.
  • A good team player who is resourceful and able to work independently.
  • Ability to multi-task and thrive in a dynamic and fast paced environment.
  • Proficiency in data visualization & business intelligence tools (e.g. Tableau, PowerBI).


  • Changi, East Region, Singapore Changi Airport Group Full time $60,000 - $120,000 per year

    Job description:We are looking for a pro-active and highly driven individual to take on the role of ITPortfolioSenior Associate in the Changi Airport Group. The candidate will help to manage the enterprise-wide IT expenses, ensure alignment with organisational goals, conduct spent analyses and recommend ways to optimise spending. The candidate will...


  • Changi, Singapore Changi Airport Group (Singapore) Pte. Ltd. Full time $90,000 - $120,000 per year

    The Airside Safety Policy team is responsible for implementing safety policies and processes at Changi Airport's airside, in line with CAG's Safety Management System and aviation regulations. These initiatives are crucial in fulfilling our commitment to the safety of all personnel working in the airside area, as well as ensuring the safe operation of...

  • Senior Associate

    20 hours ago


    Changi, East Region, Singapore Changi Airport Group Full time $60,000 - $120,000 per year

    Job description:As a key member of the Capital Asset Management team, you will be responsible for fixed asset accounting and reporting, which includes timely and accurate capitalisation of assets, and disposal of fixed assets. As part of asset capitalisation, you will also help to identify qualifying or non-qualifying assets for tax purposes so as to...


  • Changi, Singapore Changi Airport Group (Singapore) Pte. Ltd. Full time $80,000 - $120,000 per year

    This is a permanent position where the accepted candidate will work on digitalising airport operations systems alongside Technology and Innovation teams. The candidate will also work closely with CAG appointed vendors to manage technology solutions from implementation through to system operationalisation and maintenance.We are looking for an Airport...


  • East Singapore Emprego SG Full time

    **Location** - Singapore, East**Job Type** - Permanent**Salary** - $5,000 - $10,000 Per Month**Date Posted** - 2 hours agoAdditional Details **Job ID** - 107620**Job Views** - 1Roles & Responsibilities **Job Summary** Our client is seeking for a highly motivated and driven Senior Associate for their Cybersecurity needs in Incident response engagements...


  • Changi, Singapore SUTD (Singapore University of Technology & Design) Full time $40,000 - $60,000 per year

    Deputy Manager/Senior Associate, ISTD (Undergraduate Programme) (Contract)We are seeking a proactive and organised individual to provide administrative support for our undergraduate programme. You will play a vital role in ensuring the smooth operation of the student journey—from enrolment to graduation—by supporting academic faculty, students, and...


  • North-East Region, Singapore Ensign InfoSecurity (Singapore) Pte. Ltd. Full time $60,000 - $120,000 per year

    As the Senior Associate, Cybersecurity Talent Development, you will play a crucial role in the execution and coordination of our talent development programs. Reporting to the Assistant Director, you will be responsible for the day-to-day administration of initiatives aimed at fostering the growth of our cybersecur...


  • Central Region, Singapore Lo Hock Ling & Co Full time $60,000 - $120,000 per year

    About the role Lo Hock Ling & Co' is seeking experienced Audit Associates and Seniors to join our growing team in the Central Region. As an Audit Associate or Senior, you will be responsible for providing high-quality auditing services to a diverse range of clients across various industries. This is a full-time position with opportunities for career...


  • Pasir Ris, East Region, Singapore Systems on Silicon Manufacturing Company Pte Ltd (SSMC) Full time $60,000 - $120,000 per year

    SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.) is a Joint Venture between NXP and TSMC. We offer flexible and cost-effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.We're looking for innovative, passionate, and talented people...


  • Changi, Singapore Changi Airport Group (Singapore) Pte. Ltd. Full time $90,000 - $120,000 per year

    The Airside Operations Planning Senior Associate/ Assistant Manager plays a crucial role to facilitate safe and efficient aircraft operations on runways and taxiways, such as the prevention of accidents from runway incursions.You will develop and review policies, concept of operations and spearhead the implementation of initiatives to enhance operational...