IT Support Specialist

2 weeks ago

West Region, Singapore BUILDBRIDGE PARTNERS PTE. LTD. Full time $40,000 - $60,000 per year

About the Role

You'll provide support, troubleshoot technical issues, and make sure our people can work smoothly every day. This role gives you will provide support task from solving day-to-day issues to configuring devices and supporting IT projects.

What You'll Do

  • Be the first point of contact for IT issues (hardware, software, network).
  • Handle service requests and incidents via a ticketing system (ServiceNow experience preferred, but not required).
  • Provide onsite and remote support to end-users.
  • Escalate complex issues to IT teams or vendors when needed.
  • Configure and deploy laptops, desktops, and mobile devices.
  • Manage user accounts and devices in Active Directory and Intune.
  • Assist with onboarding new employees (devices, accounts, access).
  • Maintain IT asset records and forecast inventory needs.
  • Work with vendors for hardware/software deliveries and support.
  • Promote IT self-service tools and prepare user guides.
  • Support IT projects and initiatives from Group IT.
  • Administer email management tools

What You Bring

  • 3 years' experience in IT support / service desk roles.
  • Windows 11, Office 365, Active Directory, Intune.
  • Experience with IT ticketing systems is preferred

How to Apply Click Apply now — or send your resume directly

EA Name: BuildBridge Partners Pte Ltd

EA License No: 25C2918

EA Reg No: R1551092

Khoo Yan Jie

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