Client Migration Advisor

1 day ago

Central Region, Singapore Adecco Personnel Pte Ltd. Full time $60,000 - $120,000 per year

The Opportunity

  • Adecco is partnering our client, one of the world's largest financial services organizations
  • We are looking for an experienced Client Migration Advisor to join the team

The Job

As Client Migration Advisor, you will work as part of a team to successfully migrate our clients into the new payments processing system. The purpose of this role is to ensure a seamless migration of our clients into the new system with zero or minimal changes at client's end. This position will support the roll out of the new application across APAC. This role will liaise between clients and the bank's team across multiple countries.

What you will do

  • Manage migration activities of multiple clients across multiple regions simultaneously ensuring a seamless migration from planning, testing, GO LIVE and post GO LIVE
  • Coordinate with multiple internal and external teams ensuring that issues and concerns arising from migration are addressed in a timely manner
  • Educate and counsel clients on the migration-related activities and manage their expectations
  • Perform application setups, submit request for transmission channel, ensure end to end testing is conducted, obtain required client signoffs, stage move to production, and ensure initial live files are processed successfully.
  • Conduct migration-related trainings and new application features to clients either virtually or in person
  • Coordinate migration activities across multiple workstreams including Sales, Fulfilment, Technical Team, Operations, Vendor, Data Transmission, and Product Management resources.
  • Provide accurate and timely updates to both internal and external stakeholders

The Talent

  • At least 1 year experience in banking industry in a client-facing capacity

  • Preference to candidates who have prior relevant banking experience in Asia with knowledge of Treasury Management products & implementation of the same (especially multi-geography H2H implementations)

  • ISO 20022 XML standard

  • Transmission protocols such as SFTP, FTPS and AS2

  • Swift FileAct

  • Ability to deal effectively with multiple deadline-driven, customer-sensitive projects and tasks across multiple countries.

  • Comfortable with direct client and line partner interaction, with proven client interaction abilities (at both senior decision making and day to day operations levels)
  • Ability to present ideas and information effectively in group settings
  • Expert in Microsoft Office (and/or other analytical software)
  • Strong writing, presentation and oral communication skills
  • Able to take high level information and drill down to detail level that can be shared and communicated to various audience levels

Next Steps

  • Drop your resume and contact us to follow-up, or send your resume to
  • Email Topic: Apply Client Migration Advisor
  • Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

EA License No: 91C2918

Personnel Registration Number: R

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