Senior Manager/ Manager, Corporate IT Strategy and Planning

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit

Job description:

Job Description

Development and implementation of strategic IT plans to enable digital transformation

• Engage stakeholders in AIC business divisions and IT partners / vendors to support national-level healthcare and community care (ComCare) sectors' current IT landscape and ongoing IT initiatives
• Support the development and review of digitalisation competency roadmap and training initiatives to uplift the ComCare sector
• Explore new technology and ascertain the suitability for ComCare's adoption with the view of applications convergence, data harmonisation and cost sustainability

Management of IT systems' roadmap and enterprise IT architecture

• Review AIC-managed IT systems' roadmap to align with envisaged AIC strategic IT blueprint and enterprise IT architecture through endorsement from AIC IT & Digital Council and Board IT Committee
• Participate in the evaluation of proposed solutions by IT partners / vendors to ensure alignment with envisaged AIC strategic IT blueprint

Management of IT work planning

• Coordinate IT work planning with AIC business divisions and IT partners / vendors to manage competing IT demands
• Prepare and facilitate the conduct of annual IT Workplan Kick-off and Townhalls
• Prepare IT inputs for annual Committee of Supply (COS) Debate and AIC Seminar

Support the function of IT governance, IT budgeting & policy management

• Provide updates on AIC strategic IT plans to AIC IT & Digital Council and Board IT Committee

• Provide IT strategy and planning inputs for annual IT budgeting exercise

• Work with IT Finance team to support the overall IT block budget and advise AIC management on prioritisation of IT plans / projects against the business goals that contribute to AIC long-term plan and strategic outcomes

• Facilitate quality improvement and change management relating to IT policies and processes for better efficiency in the overall IT project implementation at AIC

• Collate IT actions to mitigate risks stated in the Enterprise Risk Management (ERM) report and/or the Public Accounts Committee (PAC) report

Job Requirements

• Good general degree, preferably in Information Technology (IT), or Healthcare-related fields
• High level of computer literacy, especially on the use of Microsoft 365 (PowerPoint) and AI-applications such as Copilot, ChatGPT, Google Gemini, Canva, Gamma etc
• Demonstrated knowledge in strategic planning and stakeholder engagement, with preferably at least 7-10 years relevant experience in consulting, project management, or IT planning and with at least 3 years in supervisory role
• Possess "out of the box" thinking, welcome new challenges, understand the sense of urgency and be able to manage different priorities with competing timelines
• Demonstrated ability of effective communication skills (both verbal and written) to engage a wide range of stakeholders, including those at senior leadership level
• Strong analytical skills, effective team member with the ability to work independently
• Possesses an excellent understanding of business requirements and IT strategies
• Candidates with relevant experiences in the healthcare or public sector are preferred