
Executive - Communications & Partnership
2 days ago
The Executive – Communications & Partnership is responsible for the development and execution of: -
- Community engagement plans for beneficiaries in collaboration with internal and external stakeholders,
- Support the department in key areas including volunteer, donor, events and communications management, and
- Implement initiatives by CS Communications, and Partnerships & Engagement teams.
Community Engagement
- Strategise and develop a variety of impactful programmes for residents' engagement
- Coordinate with relevant internal departments and external community partners in fulfilling community engagement projects for the NH
- Build up a strong community culture among beneficiaries and external stakeholders
Volunteer Management
- Strategise and grow the pool of volunteers to support the various programmes at the NH
- Identify potential volunteer sources and handle volunteer enquiries
- Oversee the full volunteer life cycle ranging from recruitment, screening/interview, matching, orientation, deployment, review/feedback, appreciation, training and exit.
- Oversee the volunteer-led activities at the NH
- Conceptualise and execute volunteer appreciation programmes and events
- Maintain the Salesforce volunteer database and generate reports
- Liaise with CS P&E teams to implement volunteer, fundraising initiatives
Donations In-kind/ Donor Management
- Strategise and develop donation requirements to meet the needs of the NH
- Identify potential donor sources and handle donor enquiries
- Manage walk-ins/ calls, donation in-kind appeals and sponsorship requests and appreciation letters
- Support HOD in fundraising initiatives
Event Management
- Assist the HOD with external visits and NH tours
- Plan and organise festive and non-festive celebrations for residents in collaboration with external stakeholders. For e.g. Christmas, CNY, Hari Raya, Deepavali, National Day celebrations, etc.
Communications
- Liaise with CS on media related matters such as media consent forms, interviews and filming
- Manage internal communications – update digital notice boards at residences and prepare presentation for staff meetings
Administrative and Other Work
- Assist HOD with preparation of departmental reports and related admin work
- Undertake any other duties assigned by the HOD or HOH
- Provide coverage in the absence of team members
Qualifications
- Bachelor's degree with min. 3 to 5 years of relevant working experience in the social sector or equivalent experience preferred
Working Conditions & Core Competencies
- Able to work with elderly in a NH environment
- Good communications, writing and presentation skills
- Experienced in activity planning and programme coordination
- Posses critical thinking, strategic planning and effective time management skills
- Able to work independently and in a team
- Attention to detail, ability to prioritise and multi-task
- Possess a cheerful personality
- Ability to speak dialects would be an advantage
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