Customer Service Receptionist

3 days ago

Central Region, Singapore UFIT-Urban Fitness Pte Ltd Full time $28,800 - $36,000 per year

UFIT-Urban Fitness Pte Ltd is hiring a Full time Customer Service Receptionist role in Outram, Singapore. Apply now to be part of our team.

Job summary:

  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Work pass will be provided for this role
  • Expected salary: $2,400 - $3,000 per month
  • This role is an urgent hire

Join Our Team as a Front of House Representative

Are you someone who thrives on interaction and finds joy in delivering exceptional customer experiences? Look no further

About Us:

We are Singapore's premier boutique health and wellness company, dedicated to transforming lives through personalized fitness and wellness solutions. At our forefront, we believe in fostering a community-driven environment where every individual's journey towards health and vitality is supported and celebrated.

Role Overview:

As a Front of House Representative at UFIT, you will be the face of our brand, embodying our values of excellence, warmth, and professionalism. You will play a pivotal role in ensuring that every visitor and staff member experiences the highest level of service from the moment they step through our doors.

Responsibilities:

  • Warmly greet and register clients upon arrival, ensuring a seamless registration process.
  • Assist clients with bookings, payments, and inquiries, providing personalized assistance and guidance.
  • Implement and manage safety entry measures, ensuring compliance with health and safety protocols.
  • Coordinate bookings for our team of coaches and clinicians, optimizing scheduling efficiency.
  • Maintain a tidy and welcoming reception area, reflecting our commitment to excellence in every detail.

Qualifications:

  • Outgoing personality with a passion for delivering exceptional customer experiences.
  • Strong communication and interpersonal skills, with the ability to engage with diverse clientele.
  • Excellent organizational abilities and attention to detail.
  • Team player mentality, willing to collaborate with colleagues to achieve shared goals.
  • Prior experience in customer service or hospitality, eg: hotels are encouraged to apply.

Why Join Us:

  • Opportunity to be part of Singapore's most successful boutique health and wellness company.
  • Work in a dynamic and supportive team environment where your contributions are valued.
  • Access to ongoing training and development opportunities to enhance your skills and career growth.
  • Competitive compensation package and employee benefits.

Benefits

  • Competitive salary depending on experience
  • Corporate Uniforms
  • Staff Medical Insurance
  • 13th month AWS
  • Work-Life Balance

Requirements

  • Required language: English (well spoken)
  • At least 2 years of working experience in related front of house roles in luxury or 1st-class environment (eg: hotels, airlines, premium retail) preferred
  • Required Skills: Customer Service, Excellent People Skills, Exceptional Grooming and Presentation, great interpersonal skills, communication skills, reliable and punctual
  • Strong phone contact handling and active listening
  • Immediate starter
  • Previous experience with Mindbody software will be a bonus

If you are ready to embark on a rewarding journey with us and make a positive impact in people's lives, we would love to hear from you Join us at UFIT and be a part of something extraordinary. Your journey towards a fulfilling career starts here

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