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Customer Service Receptionist

2 weeks ago

Central Region, Singapore Kids Intervention Specialists (Bukit Timah) Pte Ltd Full time $25,000 - $32,000 per year

Kids Intervention Specialists (Bukit Timah) Pte Ltd is hiring a Full time Customer Service Receptionist role in Bukit Timah, Singapore. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Afternoon, Evening
  • Tuesday: Afternoon, Evening
  • Wednesday: Afternoon, Evening
  • Thursday: Afternoon, Evening
  • Friday: Afternoon, Evening
  • Saturday: Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Expected salary: $2,500 - $3,200 per month

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role & Responsibilities

  • Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
  • Efficient handling of call inquiries and providing general information of services in The SKILT centre
  • Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
  • Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
  • Generate and calculate invoice, record, collect payment, and issuance of receipts on time
  • Handle changes in billing, refunds, and credits.
  • Handle closing, settlement, and payment collection
  • Provide cross-coverage of other Service Relations Officer who may be on leave.
  • Support operation functions as and when needed
  • Monitor general hygiene and cleanliness of The SKILT Centre
  • Any other ad-hoc duties assigned by the management

Requirement

  • GCE 'O' Level or equivalent with 2 years' working experience in administration, customer service and/or receptionist role
  • Good interpersonal and communication skills
  • Positive working attitude and customer centric mindset
  • Meticulous and organised with attention to detail
  • Ability to work independently and as a team.
  • Enjoy working in fast-paced environment
  • Proficient in MS Office
  • Hard working and keen to learn
  • Must be willing to commit to Saturday work

Work Hours & Location

1:30-8:30pm

Monday to Saturday

Bukit Timah - Crown Centre

Benefits

  • Medical & Health insurance
  • Professional Development
  • AWS and Variable Bonus