eCommerce and CRM Intern

2 days ago

Singapore Christian Dior Full time $30,000 - $60,000 per year
Position

Job Description

PURPOSE OF THE JOB

The candidate is required to provide the E-commerce manager with E-Marketing & E-merchandising support for Singapore's E-retail & Brand site while supporting the CRM team with member engagement and retention activities.

The ideal candidate should have a passion for all things marketing and digital, with a self-starter personality. The candidate will have to be well-versed in the concepts surrounding digital marketing, editing tools such as photoshop/illustrator and reporting platforms (e.g., Google Analytics).

Job responsibilities

MAIN RESPONSIBILITIES

E-marketing & E-merchandising:

  • Assist E-commerce manager with localization briefs for routine site changeovers and/or seasonal animations, requiring the consolidation of online marketing assets from HQ.
  • Support daily e-commerce operations including order and site monitoring, responding to online customer service queries, and liaising with logistics partners to facilitate returns & exchanges.
  • Ensure merchandising on e-commerce and e-retail sites are accurately listed and updated.
  • Assist on search engine optimization and improvements to the online store-front to maximize conversion.
  • Coordinate material submissions to support the e-retail team (Sephora), to maximize brand visibility on the platform.
    Competitor tracking and reporting on Media & E-commerce campaigns & strategy.

CRM:

  • Support member engagement activities including facilitation of online registrations and on-ground event support.
  • Execute CRM communications and loyalty campaigns that drive E-business, as well as providing operational support and reporting.
  • Work closely across E-commerce and CRM to support any e-crm activations.
Profile

Qualifications

REQUIRED SKILL/QUALIFICATIONS

  • Able to multi-task and manage timelines.
  • Internship duration: Jan-June 2026
  • Proficient in google analytics & Microsoft suite (Excel, Powerpoint, Word).
  • Knowledge in Photoshop or illustrator for artwork adaptation.
PARFUMS CHRISTIAN DIOR MAISON

Christian Dior described himself as a fashion and perfume designer. The House of Dior, founded in 1946, changed the face of ladies' style forever when its New Look was unveiled in the halls of 30 Avenue Montaigne on February 12, 1947. The revolutionary look was accompanied by a fragrance, Miss Dior, the finishing touch designed to "leave a trail of desire in a woman's wake". This timeless perfume was the first fragrance created by a visionary brand which invented the concept of global beauty with its Rouge Dior and subsequent cosmetic lines.

The current-day trustees of this legendary expertise – Francis Kurkdjian, Perfume Creation Director, and Peter Philips, Creative and Image Director for Dior Makeup – are the heirs to Christian Dior's perfectionism. The worldwide renown of the House's creations is partly down to its seductive muses, including Charlize Theron, Natalie Portman and Robert Pattinson.

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