Client Success Manager

About the Role:

As a Sales & Client Success Manager at Vanice Advisory, you will be at the forefront of our growth and client experience. Your role is both exciting and impactful—helping businesses, set up, grow, and succeed in Singapore. You'll work directly with entrepreneurs, SMEs, and investors to understand their needs, offer them the right solutions, and build long-lasting relationships.

This is a unique opportunity for individuals who enjoy speaking with people, solving problems, and growing in a dynamic, fast-paced environment. No prior experience is required—we're looking for someone with the right attitude, hunger to learn, and passion for business.

Key Responsibilities

Sales & Business Development

• Engage with potential clients (startups, SMEs, foreign investors) through calls, emails, and meetings
• Understand each client's business goals and propose relevant corporate services
• Conduct consultative sales meetings and follow up to convert leads into customers
• Work closely with the marketing team to improve campaigns and messaging based on market feedback
• Support the full sales cycle, from lead generation to closing

Client Onboarding & Success

• Serve as the main point of contact for new clients throughout their onboarding journey
• Guide clients through incorporation, processes, grants, and compliance requirements
• Ensure client satisfaction by addressing concerns, resolving issues, and providing timely updates
• Build strong relationships that encourage repeat business and referrals

Advisory Support (With Training Provided)

• Assist clients in navigating Singapore's business landscape, including:

Government grants (e.g. EDG, MRA, PSG, CCP)

Tax incentives and financing schemes

Market entry strategies and compliance best practices

• Coordinate with internal teams (corporate secretarial, immigration, finance) to ensure smooth delivery

Who We're Looking For

We're open to fresh graduates, mid-career switchers, and individuals with or without prior experience in sales or corporate services. What matters most is your attitude and desire to learn.

Ideal Traits

• Friendly, positive, and outgoing personality
• Confident communicator in both writing and speaking
• Curious and always eager to learn something new
• Motivated, proactive, and goal-driven
• Able to work independently and as part of a team
• Comfortable speaking with people from different cultures and backgrounds

Language Requirements

• Strong English communication is required
• Proficiency in Mandarin is a plus (many clients are from China)

Background

• Diploma or Degree in any field (Business, Marketing, Communications, or related fields are a bonus)
• No prior experience needed—training and mentorship provided
• Candidates with experience in sales, customer service, or business advisory will have an advantage

Why Join Vanice Advisory?

• Career Growth: Clear pathway to move into leadership, consulting, or account management roles
• Mentorship & Training: Learn directly from senior advisors and founders
• Meaningful Work: Every day, you'll help businesses succeed in the real world
• Tech-Enabled: Use tools like our AI-powered Bot (available on Telegram and WhatsApp) to work smarter
• Diverse Clients: Work with entrepreneurs, startups, and investors from across Asia and beyond
• Positive Culture: We value collaboration, integrity, growth, and fun at work

Working at Vanice Advisory

We're a tech-enabled corporate services firm that's rethinking how professional services are delivered. With a strong focus on innovation, customer success, and regional expansion, we are growing fast—and we want passionate, people-focused individuals to grow with us.

We provide:

• A friendly, close-knit team environment
• Opportunities to work on real projects that make a difference
• Exposure to government grants and finance schemes
• Tools and automation to support your productivity and learning
• Flexibility and support as you build your professional path

Job Types: Full-time, Permanent

Pay: From $3,500.00 per month

Work Location: In person