Admin Executive
2 weeks ago
About Us
A leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven's products and services range ensures that customer service is always at the heart of every one of its branches.
The Role
Prepare and raise Payment Requisitions for vendor payments
Prepare monthly billing reports (Console, Commission, Invoices)
Prepare monthly reports such as Service Items and Landlord Vouchers
Handle billing adjustments and process DASH refunds
- Manage the application process for Banker's Guarantees
- Send out SOA to vendors
Coordinate with vendors and store teams on invoice-related matters (R-Invoice, N-Invoice, etc.)
Address customer service issues related to gift cards, bill payments, and other finance-related inquiries
- Send out operational memos and updates to store teams
Provide weekly maintenance updates to Operations
Support the team with ad-hoc projects, administrative duties, and coverage during team members' leave, as needed
About You
- Diploma in Business Administration, or a related field
- 1–3 years of working experience in administration, operations or a similar role
- Experience in handling vendor payments, billing, or invoice reconciliation is preferred
- Proficient in Microsoft Excel (e.g., formulas, pivot tables, basic data analysis)
- Strong communication skills to liaise with vendors, stores, and internal departments
- Good interpersonal skills and a team player attitude
- Detail-oriented with strong organizational and time management skills
- Able to manage multiple tasks and meet tight deadlines
- Proactive in identifying and resolving issues independently
- High level of integrity and accountability in handling issues
- Flexible and willing to take on ad-hoc tasks and special projects
- Comfortable working in a fast-paced and dynamic environment
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