Automotive Claims Executive
2 days ago
Are you detail-oriented, customer-focused, and passionate about delivering excellent service?
Vin's Automotive Group, a publicly listed company on the SGX Catalist Board, is seeking a dedicated Claims Executive to join our growing team.
Be part of a brand that values continuous improvement, innovation, and teamwork — and accelerate your career with us.
Why Choose Vin's Automotive Group?
Shape Customer Experience
Play a key role in assisting clients with insurance claims, ensuring a smooth and professional journey throughout the claims process.
Career Development in a Public Listed Company (SGX Catalist Board)
Gain structured career pathways, exposure to cross-departmental projects, and opportunities to grow into senior executive and leadership roles.
Exclusive Employee Perks
Enjoy staff-only benefits including preferential rates on vehicles, insurance, and servicing.
Structured Training & Mentorship
Receive guidance from experienced managers and continuous learning opportunities to sharpen your professional expertise.
Working Hours
- 6-day work week (Including weekends)
- Monday to Friday: 8.45am – 5.45pm
- Saturday: 8.45am – 4.00pm
About the Role
As a Claims Executive, you will be responsible for supporting customers through their accident claims process, ensuring accurate documentation, efficient communication, and compliance with insurance standards. This is an excellent opportunity to apply your knowledge in the automotive or insurance industry within a reputable and growing company.
What You'll Be Doing
- Assist clients with motor accident reporting and documentation.
- Advise customers on claims procedures, repair processes, and required documentation.
- Follow up with workshops on repair status and update clients accordingly.
- Monitor claim progress and keep customers informed on repair and claim status.
- Ensure all required claim documents are submitted accurately and promptly.
- Manage customer queries at the reception counter or via phone/email professionally.
- Maintain proper records of claims cases, documentation, and correspondence.
- Ensure compliance with insurance regulatory standards.
- Support administrative tasks and reporting related to claims management.
- Perform other ad-hoc duties assigned by the department head.
What We're Looking For
- Min. 1–2 years of relevant experience in motor insurance claims or automotive industry preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in MS Office and basic computer applications.
- Willingness to work flexible hours, including weekends.
- Comfortable with a 6-day work week.
What We Offer
At Vin's Automotive Group, we are committed to providing a supportive and rewarding environment with:
- Generous annual leave & flexible arrangements
- Birthday, marriage, and compassionate leave
- Comprehensive group hospitalization benefits
- Employee discounts on car rental and trading
- Daily lunch provided
- Dental claims
- Annual performance-based bonus
- Collaborative and inclusive company culture
About Us
Vin's Automotive Group is a leading provider of automotive sales, services, and solutions in Singapore. With over 38 years of industry experience, we are recognized for our commitment to excellence, innovation, and customer satisfaction. Our dedicated team is focused on driving the future of the automotive industry and delivering exceptional experiences to our customers.
Apply now to join our team and take your career to the next level
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