DC Shift Technician

6 days ago

NorthEast Region, Singapore Jones Lang LaSalle Property Consultants Pte Ltd Full time $80,000 - $120,000 per year

Responsibilities:

  • Lead a team of contractors or vendors and support in the daily data centre operations
  • Perform data centre operations in terms of monitoring and management for infrastructure systems, DC environment and facilities
  • Monitor critical facilities and infrastructure system alerts and perform necessary escalation
  • Perform incident management and escalation pertaining to any facilities and system downtime
  • Manage and administer the service desk operations
  • Liaison with UOB BUs in regard to utilities, building services / facilities and systems issues
  • Assist in the planning and execution of disaster recovery activities
  • Administer and ensure building records, licenses, permit and etc are properly documented.
  • Ensure procedures, processes and service level are being followed for any service delivery and operations
  • Periodic review of the data centre operations and report any gaps and issues
  • Prepare and update of Data Centre and Service Desk monthly report

Education & Experience:

  • Possess a Diploma in Computer Science/ M&E/ Facilities or equivalent
  • Possess Data Centre Certifications such as Certified Data Centre Professional
  • Possess at least 3 years' experience in Data Centre Operations, Facilities Monitoring & Management
  • Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
  • Familiar with Service Desk operations and incident management process
  • Basic understanding on the operation of MEP systems
  • Resourceful, analytical and problem solving skill
  • Good communications and interpersonal skills

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