Customer Service Officer

within Service Levels and to deliver pleasant Customer Experiences - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system Able to work staggered office hours on rotation and 5.5 day work per week...

**Responsibilities**: - Arranging delivery for local shipments - Update and submit daily/monthly reports to customers - Prepare simple draft logistics billings - Handle ad-hoc task upon customer request (if any) - Other ad-hoc operation duties as assigned. **Requirements**: - Minimum GCE "O" Level - Able to multi-task, prioritize and time management -...

COMPANY DESCRIPTION CrimsonLogic, part of the PSA Group, is a global technology company that digitalises and simplifies global trade for businesses and governments around the world through intuitive and delightful solutions. With over 35 years of experience advancing trade facilitation, compliance, port operations, government services and logistics, we push...

**Job description**: Reporting to the Senior Customer Care Executive, you will be part of the customer care team and provide professional & efficient service in handling enquiries on watch repairs/services and accessories from both walk-in and call-in customers. ***In this role, you will**: Provide Excellent Customer Care Support by: Ensuring smooth and...

Job Responsibilities: - Inbound call handling for client Accounts servicing, campaigns, products enquiries and helpdesk enquiries; - Fulfillment follow through on case handling and with customers; - Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining...

**Position Details**: **Company : U3 Infotech (Payroll)** **Role : Customer Service Officer (Call Center)** **Position : Contract** **Duration : 12 Months** **Location : 31 Science Park Road** - within Service Levels and to deliver pleasant Customer Experiences - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case...

**Responsibilities** - Order and shipment processing - Furnish reports - Communicate with subsidiaries factories personnel and clients - Liaise with clients to expedite problem-solving - Providing timely and accurate customer feedback - Talking customers through a series of actions to resolve a problem - Ad hoc Task **Requirements**: - Cheerful...

1. General Office Administration & Support 2. Customer Service Support - responsible for the overall customer service related functions to ensure overall smooth business operation 3. At least 1 year working experience in office administration & customer service support 4. Able to work in a fast pace environment 5. Meticulous and able to take...

**Key Responsibilities**: - Maintain internal calendars and assist in scheduling interviews and team meetings. - Assist with logistics coordination and follow-ups related to customer orders or returns. - Update and maintain the Customer Service playbook for consistency in responses. - Support documentation efforts, including timesheet collation, equipment...

**Job description**: Reporting to the Senior Customer Service Executive, you will support customer care team to provide professional & efficient service in handling enquiries on watch repairs/services and accessories from both walk-in and call-in customers. In this role, you will: 1. Customer Care Support Ensure smooth and effective operations of the front...