Baggage Officer

1 day ago

Changi Airport, Singapore 10c81105-27cc-4820-82ae-b684421b536c Full time $30,000 - $60,000 per year

Provides ground presence within the Baggage Handling Area (BHA) and closely coordinates with the Baggage Coordinator in the Airside Management Center (AMC). The Baggage Officer-In-Charge (OIC) ensures a safe and conducive working environment. Prevent and reduce the baggage mishandling rate as well as manage and ensure Baggage Presentation consistently meets or exceeds KPI.

Job Scope
  • Coordinate with the Baggage Coordinator (BC) and Engineering Baggage Control Room Supervisors for any areas to focus on during start of shift at the BHA.
  • Ensure daily manning levels of the GHA for arrival, departure, and transfer handling are sufficient.
  • Prepare and send various reports/SitReps to the Baggage Coordinator to collate and report.
  • Ensure the BHA is always kept clean and tidy by working with FM External and other stakeholders.
  • Report to FMC for any issues with the facilities and cleaning.
  • Facilitate Joint Inspections with stakeholders together with Airside Support Officers or higher.
  • Close coordination with all stakeholders in the BHA.
Requirements
  • Experience in an operations environment.
  • Strong analytical skills.
  • Ability to quickly evaluate large amounts of information and come up with sound decisions under time constraints.
  • Excellent oral and written communication skills.
  • Well-developed customer service and conflict resolution skills.
  • Ability to develop and foster effective relationships with internal and external stakeholders.
  • Familiarity with Airline/Airport apron and/or baggage operations an asset.
  • Demonstrate ability to learn quickly and adapt to a fast-paced environment.
  • Class 3 Licence is an advantage

Information

Working hours: 830am-830pm/830pm-830am (Shift goes by Day/Night/ Off/ Off)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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