Officer, Ground Operations

1 day ago

Changi, Singapore Malaysia Airlines Full time $30,000 - $60,000 per year
Reports To

Station Manager

Role Purpose

Deliver professional assistance to process and facilitate passengers and their baggage through the airport with minimum inconvenience to them without tolerate the regulatory requirement and operation standards.

Key Accountability

Check In Counter

  • To ensure cleanliness of counter.

  • Must be customer service oriented - greetings, smile always and polite.

  • Check in - correct, fast and accurate.

  • Travel document - knowledge to read travel documents from all countries, validity and up to date.

  • Baggage tag - correct and sufficient.

  • Baggage and lost & found matters - alert at all time.

  • Open counter - 90 mins before STD

  • Close counter - 30 mins before STD

Gate & Arrival

  • To ensure boarding gate is opened at least 30 minutes prior to STD.

  • Able to make delay and gate change announcements.

  • To collect boarding pass and to assist passengers at the gate.

  • To ensure no over size or heavy baggage taken to the aircraft.

  • To ensure 20 minutes ground time not exceed.

  • To hand over and to collect aircraft documents for office filings.

  • Inbound / Outbound Passenger Manifest.

  • Inbound / Outbound Cargo Manifest.

  • General Declaration (where applicable).

  • Inbound / Outbound Signed Loadsheet & NOTOC.

Qualifications & Working Experience

  • Possess at least diploma or equivalent.

  • Minimum 2 years' experience in airline or aviation field focusing on operation and station management.

Skills & Knowledge

  • Excellent English communication skills. Must be able to communicate with all levels of management, colleagues and passenger with confident and accuracy.

  • Must be proficient in Microsoft Office and airlines operation systems will be a plus point.

  • Able to work on shift, weekends and public holidays.

  • Manager (Ground Logistics) - Changi

    4 days ago

    Changi, Singapore Ministry of Defence of Singapore Full time

    Description Join to apply for the Manager (Ground Logistics) - Changi role at Ministry of Defence of SingaporeYou are responsible for ground supply operations in Changi Air Base.What You Will Be Working OnLead a dynamic team comprising of SAF personnel, DXOs and MINDEF Strategic partners to meet the ground logistics and food catering needs in Changi Air...

  • Airport Operations Ground Supervisor

    1 week ago

    Changi, Singapore Smarte Carte Singapore Pte Ltd Full time

    Core Responsibilities: - Supervise operations in assigned terminal during shift duty. - Ensure adequate manpower and resources (trolleys, lightweight transporter, communication equipment) are available in assigned terminal during shift duty. - Ensure adequate trolleys are available in all designated Trolley Staging Point(s) in assigned terminal. - Ensure...

  • Manager, Ground Support Equipment Engineering

    1 week ago

    Changi, Singapore SATS Ltd. Full time $120,000 - $180,000 per year

    Company description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...

  • Senior Manager, Ground Support Equipment Engineering Projects

    1 week ago

    Changi, Singapore SATS Ltd. Full time $150,000 - $250,000 per year

    Company description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...

  • Operations Officer

    3 days ago

    Changi, Singapore P CONNECT SERVICES PTE. LTD. Full time $30,000 - $60,000 per year

    Our client is looking for a proactive and detail-oriented Air Freight Operations Officer to manage daily import and export shipments and ensure seamless coordination with clients, airlines and customs authorities.ResponsibilitiesCoordinate and monitor incoming air freight shipments or execute export shipments.Prepare and process import/export documentation...

  • Operations Officer

    3 days ago

    Changi, Singapore UNION AIR FREIGHT (S) PTE LTD Full time $3,800 - $43,800 per year

    Attend calls, emails from other agents on cargo arrival noticeReceive pre-alert through email from sales support and overseas agentsMonitor shipments (arrival date, time, short landed, survey, missing)Transfer and create job information into company in-house systemBreak-bulk console and direct consignmentsCo-ordinate with contractor for airlines and agents...

  • Operations Officer #60162

    1 week ago

    Changi, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type**:Logistics/ Transportation**: - Position Title**:Operations Officer/ Officer (Air Import/Export Operations)**: - Working Location: Changi Airfreight Centre, Singapore 819834 - Working Hours: 5.5 days, 2 pm-11 pm (Alternate Saturdays after confirmation) - Salary Package: Basic Salary + Shift Allowance ($20/day) + AWS + Bonus +...

  • Trainee Officer

    4 days ago

    Changi Airport, Singapore SATS Full time

    **About us** SATS - Feeding and Connecting Asia We are a leading provider of Food Solutions and Gateway Services. Our vision is to feed and connect Asia, and it is our passion to delight our customers. With 70 years of experience, and a regional presence in 14 countries, SATS caters to the needs of the aviation sector and a host of other public and private...

  • Fuel Technician

    1 week ago

    Changi, Singapore ST-Airport Services Pte Ltd Full time

    The Fuel Technician operates a variety of aviation support equipment and vehicles for aviation ground support operations (military and commercial). His/her tasks include: - Perform fuel quality checks and drawing fuel samples - Load/unload of fuel and recording fuel transactions - Top up of refueller, aircraft defuelling and refuelling - Operate fuel...

  • Flexi Operations Assistant

    2 weeks ago

    Changi, Singapore SATS Ltd. Full time $30,000 - $60,000 per year

    Company description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...