Immigration Specialist

1 day ago

Singapore Meridian Singapore Immigration Pte Ltd Full time $60,000 - $180,000 per year

We are seeking a detail-oriented and proactive Immigration Specialist to manage and support immigration cases from initiation to completion. This role ensures speed, accuracy, compliance, and a high-quality experience for clients and stakeholders throughout the entire process.

The ideal candidate will be organized, adaptable, and capable of handling multiple cases in a fast-paced environment while maintaining high standards of professionalism and confidentiality.

Key Responsibilities

1. Case Management

  • Manage and support immigration cases from start to finish, ensuring timely and accurate processing.
  • Prepare, review, and submit documentation in accordance with Singapore immigration regulations.
  • Monitor case progress and proactively follow up to ensure smooth completion.

2. Documentation & Record Keeping

  • Maintain accurate, up-to-date case records, data entries, and client information in internal systems.
  • Ensure all files are properly organized and stored in compliance with company policies and data protection regulations.
  • Assist in preparing reports and case summaries when required.

3. Process Documentation & Training Support

  • Assist in creating and updating standard operating procedures (SOPs), process guides, and training materials.
  • Maintain knowledge databases and resources to support consistent and efficient team operations.

4. Process Improvement & Automation

  • Contribute ideas to enhance workflows, improve turnaround times, and streamline documentation processes.
  • Support automation and digitalization initiatives to improve efficiency and client experience.

5. Compliance & Policy Awareness

  • Stay informed on immigration regulations, government updates, and policy changes.
  • Communicate relevant updates to the team and assist in assessing potential impacts on existing or upcoming cases.

6. Adaptability & Collaboration

  • Adapt quickly to new tools, workflows, and operational changes in a dynamic environment.
  • Collaborate closely with consultants and management to ensure consistent service quality.

Requirements

  • Minimum Certificate or Diploma in Business Administration, Human Resources, or related field (relevant experience may be considered in lieu of formal qualification).
  • Prior experience in immigration, is preferred.
  • Strong attention to detail, organizational skills, and ability to manage multiple cases simultaneously.
  • Proficient in MS Office and comfortable with CRM.
  • Excellent communication and coordination skills.
  • Able to work independently and maintain confidentiality at all times.

What We Offer

  • Competitive salary and performance-based incentives.
  • Supportive and collaborative work environment.
  • Opportunities for professional development and career growth.

Job Type: Full-time

Pay: $2, $3,500.00 per month

Work Location: In person

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