Customer Success Consultant

3 days ago


Singapore Soft O Soft, Inc. Full time $80,000 - $120,000 per year

Are you passionate about building lasting relationships and driving sales success? Join Y Soft and help us shape the future of intelligent enterprise solutions.

Y Soft is looking for a Customer Success Consultant to lead and grow our partner and client network. In this role, you will be the key link between Y Soft, its partners, and end customers—driving sales, supporting solution delivery, and ensuring long-term success.

Responsibilities:

  • Build and manage strong relationships with partners, clients, and vendors
  • Meet sales goals and support implementation of strategic objectives in the assigned market
  • Lead or support partner meetings, customer demos, and technical presentations
  • Provide expert pre-sales, sales, and post-sales support on-site and remotely
  • Deliver training sessions and gather feedback for continuous product improvement
  • Maintain accurate CRM records and generate regular sales and activity reports
  • Develop and update partner business plans and roadmaps
  • Participate in marketing activities, events, and roadshows

About you:

  • Proven experience in partner management, sales enablement, or technical pre-sales
  • Strong communication and relationship-building skills
  • Strong understanding of solution-based selling and customer relationship management.
  • Ability to deliver technical presentations and support implementations.
  • Proactive, self-motivated, and comfortable working both independently and within a team.
  • Excellent communication and organizational skills.
  • Experience with CRM tools and sales reporting.
  • Knowledge of the print management or enterprise IT solutions market is a plus.
  • Fluent in English

We offer:

  • Strong work-life balance - Hybrid working environment with a flexible schedule (combination of home and office work)
  • Cross-team collaboration with a great opportunity to learn new things and grow
  • Innovative, global, team-centric environment
  • Reward system for public speaking

Sound interesting? Hit apply and come say hi. To learn more about us visit Facebook or Instagram.



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