Customer Service Supervisor

4 days ago


Yishun New Town, Singapore Search Personnel Pte Ltd Full time $30,000 - $60,000 per year
  • Position : Customer Service Supervisor (3PL) – Up to $4,500 Gross – Yishun
  • Location : Yishun
  • Working hours : 5.5 Days Work Week – Monday to Friday: 8.00AM to 5.00PM, Saturday: 8.00AM to 12.00PM
  • Salary (commensurate with experience) : Up to $4,500 Gross + Performance Bonus Days AL + Medical Benefits
  • Duration : Perm
  • Industry : 3PL

Responsibilities:

  • Lead, coach, and motivate a team to exceed service standards.
  • Oversee customer inquiry resolution across all channels (phone, email, chat, social media).
  • Manage escalations and complex customer issues.
  • Analyze team performance and customer satisfaction metrics to identify improvements.
  • Streamline workflows and processes to boost efficiency and quality.

Requirements:

  • Prior customer service experience in Logistics / 3PL Industry
  • Proficient in handling customer interactions via phone, video, email, and chat.
  • Proficient in Microsoft Office
  • Candidates needs to have mandarin language proficiency to communicate with Mandarin speaking customers
  • Willing to work overtime when required

Email to:

Do visit and for more job listings and career tips

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Deputy Consulting Director (APAC)

Reg no.: R |  EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.



  • Yishun New Town, Singapore THE PLATTERING CO PTE LTD. Full time $30,000 - $45,000 per year

    We are a catering service company specializing in providing high-quality food and exceptional service for corporate events, meetings, and functions. Our team is dedicated to creating a professional and memorable dining experience for our clients.Job OverviewWe are looking for energetic, reliable, and customer-oriented individuals to join our catering team as...


  • Yishun, Singapore Yeap Medical Supplies Full time

    Perform Sales and Operational duties - To Operate POS/NETs/Credit Card machines - Replenish and Upkeep of products - Undertake General Housekeeping - Any other work-related assignments assigned by Store In-Charge **Requirements**: - Min GCE ‘N’/’O’ Level - Bilingual in English and Mandarin to interact with Mandarin speaking customers - Retail...


  • Bedok New Town, Singapore ELITE CAR VENTURES PTE. LTD. Full time $28,800 - $36,000 per year

    ELITE CAR VENTURES PTE. LTD. is hiring a Full time Customer Service Admin role in Bedok, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonSaturday: Morning, AfternoonExpected...


  • Yishun New Town, Singapore Lumileds Singapore Pte Ltd Full time $50,000 - $80,000 per year

    Lumileds International is a global leader in LED technology, innovation, and solutions for the automotive, display, illumination, mobile, and other markets where light sources are essential. Our approximately 3,300 employees operate in over 15 countries to partner with our customers to deliver solutions for lighting, safety, and well-being.The Lumileds...


  • Yishun New Town, Singapore BWITHU FOODS PTE LTD Full time $12,000 - $24,000 per year

    Manage and operate POS system, including card and cash transactions (training will be provided).Handle delivery platform apps and process orders promptly.Handle inquiries, take orders and process payment correctly.To greet customer and provide customer service with a smile.Assist to clear tables and dishes from dining area and side stations.Assist to dish...


  • Bedok New Town, Singapore Kidstartnow Pte Ltd Full time $40,000 - $60,000 per year

    KidStartNow is a Chinese enrichment centre dedicated to helping children build strong language foundations. We are looking for an Admin & Customer Service Executive who can support our centre's smooth operations, parents, and teachers.What You'll DoBe the first point of contact for parents — handle walk-ins, phone/WhatsApp enquiries, and provide course...


  • Bedok New Town, Singapore MANNA POT CATERING PTE. LTD. Full time $28,800 - $43,200 per year

    MANNA POT CATERING PTE. LTD. is hiring a Full time Restaurant Supervisor role in Bedok, Singapore. Apply now to be part of our team.Requirements for this role:Looking for candidates available to work:Mon morningMon afternoonMon eveningTue morningTue afternoonTue eveningWed morningWed afternoonWed eveningThu morningThu afternoonThu eveningFri morningFri...


  • Bedok New Town, Singapore Oak & Sand Pte Ltd Full time $24,000 - $48,000 per year

    We're on the lookout for a confident, motivated individual to join our growing team. In this role, you'll gain hands-on experience across different parts of the business — from customer engagement to marketing campaigns — and contribute directly to building brands that matter.Who We AreOak & Sand is a close-knit team with a start-up mindset. We work...

  • SAP SD

    1 week ago


    Yishun, Singapore Blue Ocean Systems Infotech Pvt. Ltd. Full time

    Hi, Immediate hiring - SAP SD - Customer Service & Service Management Consultant - onsite Singapore **Required Skills & Experience**: - SAP CS & Service Management Expertise: In-depth knowledge of Service Order processing, warranties, contracts, billing, and repair management. - SAP SD Integration: Hands-on experience integrating CS and Service Management...


  • Yishun New Town, Singapore The Supreme HR Advisory Pte Ltd Full time $240,000 - $350,000 per year

    Service Technician / EngineerLocation: Office at Yishun | Work Location: Island WideWorking Hours and Days: 5.5 Days | 830am – 530pmSalary: $2000 - $3500 (Depending on experience)Diploma / ITC / NTC Holder in Electrical / Electronics disciplinesKnowledge of Microsoft Office / AutoCAD applicationInterested applicants can also send your resume to ) and allow...