E-Commerce Assistant

2 days ago

Kaki Bukit, Singapore Taka Jewellery Pte. Ltd. Full time $40,000 - $60,000 per year

About This Role:

Join our dynamic team and be the voice of our brand online You'll manage our e-commerce platform, respond promptly to customer inquiries, and ensure a smooth and enjoyable shopping experience.

Key Responsibilities:

  • Handle and respond to customer inquiries on e-commerce platforms promptly and professionally.
  • Manage product listings, update stock, and ensure accurate product information.
  • Assist in processing online orders, returns, and exchanges.
  • Coordinate with internal teams to resolve customer issues efficiently.
  • Monitor customer feedback and provide insights to improve service and experience.

Key Requirements:

  • Prior experience in e-commerce, online retail, or customer service preferred but not required.
  • Strong communication skills and attention to detail.
  • Comfortable using e-commerce platforms and basic office software.
  • Positive attitude and willingness to learn.

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