
Customer Quality Engineer
14 hours ago
Key Responsibilities
- Serve as the main contact for customer quality issues, audits, and communications.
- Lead root cause analysis, CAPA, and closure of customer complaints/non-conformances.
- Review quality data/trends to drive improvements and report metrics to customers.
- Support internal/external audits and ensure compliance with requirements.
- Collaborate with cross-functional teams to meet product/process quality standards.
- Drive continuous improvement and customer satisfaction initiatives.
- Oversee FAI, KPI for outgoing/customer quality, and provide quality training to teams.
Qualifications
- Bachelor's in Engineering, Quality, or related field.
- 5+ years in quality engineering, ideally in contract or semiconductor equipment manufacturing.
- Knowledge of ISO 9001, quality tools (FMEA, SPC, PMP), and problem-solving methods (8D, Fishbone, 5 Whys).
- Strong analytical, communication, and customer management skills.
For interested applicant, kindly send your resume in Word/PDF format, include the following informations:
Current Salary
Expected Salary
Availability
Reason for leaving
Thank you for your application and we regret that only shortlisted applicants will be notified
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EA License No.: 13C6305
Registration No.: R LEE JIA HOU
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