Sales Admin | UP3200 | 6 Months
1 week ago
Ubi
October April 2026
Maternity Cover
$3000 - $3200
Mon - Fri 9am - 6pm
Responsible for developing long-term relationships with customers and overseeing sales. You should work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication and negotiation skills and be customer service oriented.
Responsibilities:
A. Relationship Management:
Establish good working relationships with key customers
Understand and maintain contact details with customers
Support business reviews with customers
Regular telephone/Teams calls with customers
Establish and maintain customer price updates & price file management
Conduct regular reviews of customer margin to maintain profitability
B. Order Management:
Part number creation
Obtain up to date forecast information for key customers
Process customer orders and ensure orders are progressed to support requirements
Advise customer delivery dates on their Purchase Orders
Analysis of customer schedules to ensure stock availability
Support customer returns and raise credits as required
Customer declarations (export) and creation of commercial invoices
Creation of works orders for parts to be sent to platers, liaising with warehouse for despatch/receipt.
Liaising with warehouse to ensure orders are despatched on time to your customers.
Support AR department when needed to ensure outstanding invoices are paid.
C. Drive Growth:
Handle Request For Quotations (RFQ) from customers
Collaborate with sourcing department to establish optimal solutions to secure growth
Negotiate with customers establishing pricing and lead times
D. Other Duties:
Support the preparation of annual budgets
Kanban/VMI set up and maintenance of Master File
Regular Kanban/VMI reviews with key customers to identify any increase/decrease in usage, identify End of Life (EOL) parts and determine when parts become excess
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PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg. R , TAY HUI SHAN WENDY
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