Luxury Retail Sales Associate

2 weeks ago


Central Region, Singapore Achieve Career Consultant Pte Ltd Full time $60,000 - $120,000 per year

About the Role

We are looking for experienced and passionate (Senior) Sales Advisors to join well-known international luxury retail brands. This role is ideal for individuals who are driven by exceptional customer service, have a keen eye for styling, and are eager to represent a prestigious name in fashion.

Key Responsibilities

  1. Customer Experience & Service

  2. Deliver premium, personalised service to every client

  3. Build strong, long-term relationships with VIP clients and regular shoppers
  4. Resolve complaints and after-sales issues professionally and efficiently

  5. Sales & Performance

  6. Achieve and exceed individual and store sales targets (KPIs)

  7. Upsell and cross-sell based on client preferences and styling expertise
  8. Stay updated on promotions, collections, and brand campaigns

  9. Styling & Product Knowledge

  10. Remain well-informed on seasonal collections, fabrics, fits, and trends

  11. Provide styling advice and complete outfit recommendations

  12. Visual Merchandising

  13. Maintain and refresh store displays in line with brand standards

  14. Replenish stock and ensure visual presentation meets luxury standards
  15. Keep fitting rooms and cashier counters tidy and welcoming

  16. Store Operations

  17. Support daily store opening and closing procedures

  18. Assist with stock management, inventory checks, and deliveries
  19. Operate POS system to process transactions, exchanges, and returns

Requirements

  • Experience in luxury retail brands
  • Passion for luxury fashion and styling
  • Excellent interpersonal and communication skills
  • Fluent in English (Mandarin or other languages is an advantage) to effectively communicate with Mandarin-speaking clients.

Ashley Soo Li Kim | R | 05C3451


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