
Operation Executive
1 week ago
Operation Executive (Healthcare Sector)
Job Responsibilities:
- Support in overseeing daily operations, including roster planning, manpower flow allocation, and staff performance appraisals.
- Manage escalation from team when required.
- Monitor performance real-time and manage resources to meet service level agreements by conducting audits and performance reviews and providing training/orientation if required.
- Prepare and maintain statistics and reports.
- Share updates with the team and execute new workflows and improvement initiatives.
- Handle feedback from internal and external parties by conducting investigations and implementing service recovery measures.
- Manage and resolve complex feedback escalated by Service Team Leaders and handle staff disciplinary issues.
- Manage staffs' employment records, health screening records, vaccination records, training records.
- In charge of manning contractual and billing matters (Timesheet verification).
- Point of contact for client.
Requirements:
- Minimum 2 years of experience in a similar Project Executive or Operations role.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Familiarity with employment and contractual matters.
- Ability to analyze and provide insights into operational efficiency.
- Proficient in relevant software tools and applications.
Interested applicants please email your latest resume to OR WhatsApp
We regret to inform that only shortlisted applicants will be contacted.
𝙏𝙝𝙞𝙨 𝙝𝙞𝙧𝙞𝙣𝙜 𝙞𝙨 𝙨𝙪𝙥𝙥𝙤𝙧𝙩𝙚𝙙 𝙗𝙮 𝙉𝙏𝙐𝘾'𝙨 𝙚2𝙞
EA License No: 07C5771
EA Personnel No: R
EA Personnel Name: Ferlin Lim
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