Operations Supervisor

1 week ago

Novena, Singapore M+K LOGISTICS PTE LTD Full time $42,000 - $46,000 per year

M+K LOGISTICS PTE LTD is hiring a Full time Operations Supervisor role in Novena, Singapore. Apply now to be part of our team.

Requirements for this role:

  • Looking for candidates available to work:
  • Mon morning
  • Mon afternoon
  • Tue morning
  • Tue afternoon
  • Wed morning
  • Wed afternoon
  • Thu morning
  • Thu afternoon
  • Fri morning
  • Fri afternoon
  • Working rights required for this role
  • Expected salary: $3,300 - $3,800 per month
  • This role is an urgent hire

Position Title:

Senior Executive, CS & OPS

Job Summary:

We are seeking a proactive and experienced professional to oversee customer service and operations in our international freight forwarding business. The ideal candidate will manage end-to-end shipping coordination, ensure timely and accurate communication with clients and partners, and drive operational excellence across air, sea, and cross-border logistics.

Key Responsibilities:

Shipping Coordination & Execution

  • Coordinate international shipments via Air, Sea, and Cross-border Trucking with overseas agents
  • Organize export bookings with carriers and ensure timely documentation
  • Liaise with local transporters for pickup and delivery arrangements
  • Create and manage shipments using the freight operating system, including costing and execution

Customer & Partner Communication

  • Respond to overseas shipping inquiries with professionalism and accuracy
  • Communicate with local and overseas clients to confirm shipping arrangements
  • Distribute pre-alerts and shipping updates to relevant stakeholders
  • Issue Notice of Arrival (NOA) and Delivery Orders (DO) to shipping agents

Procurement & Cost Management

  • Source competitive freight rates from carriers, airlines, and master loaders
  • Conduct freight cost analysis and develop cost-saving strategies

Requirements:

Experience & Education

  • Minimum 2 years of experience in Shipping & International Freight Forwarding in Singapore
  • Diploma or higher in Logistics, Supply Chain, or related field

Skills & Competencies

  • Strong command of English and Mandarin to effectively communicate with Mandarin-speaking clients (spoken and written)
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Customer-centric mindset with excellent interpersonal and problem-solving skills
  • Ability to work independently and manage multiple priorities

Employment Details:

  • Location: 19 Kim Keat Road, Fu Tsu Building
  • Working Hours: Monday-Friday hr)
  • Work Arrangement: Hybrid schedule available — 2 days work from home, 3 days in office (full-time)
  • Salary: Commensurate with experience and qualifications

Equal Opportunity Statement:

We are committed to fair and merit-based employment practices. All applications will be considered based on skills, experience, and ability to perform the job.

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