Operations and HR Coordinator, Singapore

Operations and HR Coordinator, Singapore (6 months' contract)

Requisition ID: 48605

Business Unit: Fitch Group

Category: Operations

Location:Singapore, SG

Date Posted: Sep 2, 2025

Fitch Group is currently seeking a Operations and HR Coordinator based out of our Singapore office.

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group's culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world's top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

At Fitch Group, the combined power of our global perspectives is what differentiates us. It is the strength of our business. It comes from people around the world in a shared pursuit: to equal something greater than they could ever accomplish alone. Every team member is essential to our business and every perspective is critical for our success. Develop yourself in a culture that values flexibility, expects your opinion and trusts your decisions. Together we evolve and so will you, in an environment that asks you to challenge yourself – and us.

About the Team

Fitch Hong Kong office has a mixture of analytical, sales, business development and operational staff.

How You'll Make an Impact:

Onboarding & Offboarding

• Coordinate SFC license and work visa applications for new joiners.

• Collaborate with HR, Admin, and IT to ensure a seamless onboarding experience.

• Monitor background check status and communicate updates to relevant stakeholders.

• Handle onboarding/ offboarding processes including benefits cessation, tax forms, and MPF withdrawal.

Compliance & Licensing

• Maintain accurate SFC licensing and CPT records.
• Manage license applications, amendments, and cessations with Compliance.
• Ensure timely regulatory filings and documentation in alignment with Compliance.

HR Administration

• Maintain employee records and facilitate administration of local benefits, leave, and payroll.
• Assist to interpret local HR policies for staff.
• Ensure HR systems and files are accurate and compliant with HR requirements.
• Support time off management.
• Monitor and communicate changes in local employment law, updating policies and practices as needed.

Payroll & Finance Support

• Liaise with Finance to ensure accurate payroll processing.
• Manage rental reimbursement processes and salary adjustments.
• Support audits and invoice processing with proper documentation.

Visa & Travel

• Manage work visa applications, renewals, and certain business travel documentation.
• Track visa deadlines and ensure compliance. Maintain accurate records.

Facilities & Vendor Management

• Assist Facilities team to support vendor management from time to time.
• Support and participate in ad-hoc events when required.

Process Improvement

• Proactively suggest improvements to HR and operational processes.

You May be a Good Fit if:

• Minimum 3 years in HR operations, office management, or compliance, preferably in financial/professional services.
• Fluent in English and Cantonese; Mandarin preferred.
• Experience with SFC licensing and work visa processes is a strong advantage.
• Strong writing, grammar, and communication skills.
• Proficient in Microsoft Office; experience with HRIS, payroll, and regulatory platforms.
• Solid understanding of Hong Kong employment law and compliance requirements.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
• Discreet, methodical, and trustworthy in handling sensitive information.
• Personable, approachable, and empathetic with strong interpersonal skills.
• Proactive, solution-oriented, and able to work independently under pressure.
• Flexible and adaptable in a fast-paced, growing environment.
• Team-oriented with a clear understanding of when to escalate or collaborate.

What Would Make You Stand Out:

• Previous experience working with expatriates, multi-national corporations/or in a financial institution environment.
• Previous experience using HR software such as SuccessFactors.

Why Choose Fitch:

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location f
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluatequalified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.