Governance and Experience PMO Manager

1 week ago

Singapore TikTok Full time $90,000 - $120,000 per year

Global Operations

Governance and Experience PMO Manager - TikTok Shop

Location

:

Singapore

Employment Type

:

Regular

Job Code

:

A58572

Responsibilities

About our team

The Global E-commerce Governance and Experience (GNE) team is committed to building a safe, trusted, and high-quality marketplace for users, sellers, and creators around the world. We design policies, systems, and operations to ensure exceptional service quality and customer satisfaction.

We are looking for a Project Management Office (PMO) Manager to join our Governance and Experience (GNE) team. This global team is responsible for ensuring that our marketplace is safe and trustworthy for users, sellers, and creators alike.

Responsibilities

  1. Lead and oversee key regional and global projects, ensuring structured planning, effective execution, and alignment with business objectives.

  2. Drive cross-functional collaboration across global eCommerce teams by coordinating communication, gathering business requirements, and developing scalable collaboration frameworks that enhance operational efficiency.

  3. Manage key governance routines, including strategic meetings and reporting, to ensure consistent external representation and transparent, well-aligned internal communication across stakeholders.

Qualifications

Minimum Qualifications

  1. 3–5 years of experience in project management, consulting, or business analysis within the e-commerce governance or customer experience domain.

  2. Strong critical and logical thinking skills with the ability to lead diverse projects through structured planning, communication, risk assessment, problem solving, and SOP development.

  3. Highly adaptable, self-motivated, and a fast learner, with proven experience in eCommerce governance, customer experience or service operations or cross-functional management.

Preferred Qualification

  1. International work or academic experience is a strong plus.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

​

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

​

​

Diversity & Inclusion

​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  • Governance and Experience PMO Manager

    2 weeks ago

    Singapore TikTok Full time

    Overview Global Operations – Governance and Experience PMO Manager - TikTok Shop Location: Singapore Employment Type: Regular Job Code: A58572About our team The Global E-commerce Governance and Experience (GNE) team is committed to building a safe, trusted, and high-quality marketplace for users, sellers, and creators around the world. We design policies,...

  • Governance and Experience PMO Manager

    5 days ago

    Singapore TikTok Full time

    Global Operations Governance and Experience PMO Manager - TikTok Shop **Location**: Singapore Employment Type: Regular Job Code: A58572 **Responsibilities**: About our team The Global E-commerce Governance and Experience (GNE) team is committed to building a safe, trusted, and high-quality marketplace for users, sellers, and creators around the world. We...

  • PMO Manager

    1 week ago

    Singapore CDG ZIG PTE. LTD. Full time

    The PMO Manager plays a critical role in ensuring governance, financial discipline, and standardized project management practices across the Mobility Product and Technology division. This role will be responsible for financial planning, tracking, audit readiness, and portfolio reporting, while also acting as a central coordination point between Finance,...

  • PMO Manager

    5 days ago

    Singapore CDG ZIG PTE. LTD. Full time

    The PMO Manager plays a critical role in ensuring governance, financial discipline, and standardized project management practices across the Mobility Product and Technology division. This role will be responsible for financial planning, tracking, audit readiness, and portfolio reporting, while also acting as a central coordination point between Finance,...

  • PMO Manager

    2 days ago

    Singapore CDG Zig Full time

    The PMO Manager plays a critical role in ensuring governance, financial discipline, and standardized project management practices across the Mobility Product and Technology division. This role will be responsible for financial planning, tracking, audit readiness, and portfolio reporting, while also acting as a central coordination point between Finance,...

  • E-commerce Governance and Experience PMO

    7 days ago

    Singapore TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, Austin, London, Paris, Berlin, Dubai, Singapore, Jakarta, São Paulo, Seoul and Tokyo. At TikTok, our people are humble, intelligent, compassionate and...

  • PMO Manager

    1 week ago

    Singapore CDG ZIG PTE. LTD. Full time $80,000 - $150,000 per year

    The PMO Manager plays a critical role in ensuring governance, financial discipline, and standardized project management practices across the Mobility Product and Technology division. This role will be responsible for financial planning, tracking, audit readiness, and portfolio reporting, while also acting as a central coordination point between Finance,...

  • PMO Manager, IT Service Governance

    6 days ago

    Singapore ITCAN PTE. LIMITED Full time

    The PMO Manager, IT Service Governance, is a key leadership role responsible for establishing, implementing, and maintaining a robust IT service governance and compliance framework. This role ensures operational stability and drives service delivery transformation by embedding strong governance practices, ensuring adherence to regulatory and contractual...

  • PMO manager

    2 weeks ago

    Singapore KSYS SOLUTIONS PTE. LTD. Full time

    Overview We are seeking an experienced PMO (Core Banking) to join our dynamic team. This role will play a critical role in supporting the pre-study phase of a core banking transformation initiative. This includes driving project governance, coordinating cross-functional teams, managing timelines, and ensuring alignment between business and technology...

  • PMO WEALTH MANAGEMENT

    2 weeks ago

    Singapore RESOURCE HUNT PTE. LTD. Full time

    Role Overview: We are seeking a PMO Consultant with strong experience in Private Banking and Technology/SDLC environments to support project governance, reporting, and execution excellence within a large-scale banking transformation program. The ideal candidate will bring a mix of consulting discipline , project delivery know-how , and a solid understanding...