Project Lead

7 days ago

Central Region, Singapore PERSOL Full time $60,000 - $120,000 per year

Key Responsibilities:Provide deskside support and field services for end users, ensuring timely incident and request resolution within SLA.Supervise and mentor junior support staff, assisting in onboarding and technical training.Deliver proactive hardware and software support, including troubleshooting, diagnosis, and coordination with OEM vendors for repairs (PCs, mobile devices, meeting room tech, printers, etc.).Support planned hardware/software changes such as refreshes, upgrades, and patches.Assist with asset management tasks by following internal processes and standards.Provide smart hands support for various IT hardware (servers, network devices, etc.).Participate in large-scale deployment projects with defined status and reporting metrics.Qualifications:3 to 5 years of experience in End User Support with 1 year in Lead capacityStrong technical knowledge of desktops, laptops, mobile devices, and standard operating systems/software.Good understanding of basic IT infrastructure (network, servers, etc.).Proven ability to manage multiple tasks and priorities in a high-demand environment.Flexible and adaptable; able to work overtime when required.Interested candidate please click "APPLY" to begin your job search journeyWe regret to inform that only shortlisted candidates will be notified.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government's health advisories and such other purposes stated in our Privacy Policy. Our full Privacy Policy is available at .  If you wish to withdraw your consent, please drop us an email (embed this email -> ) to let us know. Please feel free to contact us if you have any queriesThis is in partnership with Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance, and skills upgrading services, and partnering with employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i's PDPA.PERSOLKELLY Singapore Pte Ltd• RCB No E • EA License No. 01C4394• Registration ID Ngiam Xinyi

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