Assistant Manager, Data Management Centre

About Certis:

Certis is a leading outsourced services partner that designs, builds and operates smart, integrated solutions across security, facilities management and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology, from AI to robotics, to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You will be part of a mission that goes beyond operations and shapes safer, smarter and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth and empower you to make a meaningful difference.

If you are ready to build the future, your journey starts here with us.

Life At Certis:

• Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect and empower, driven by trust and powered by people.
• Shape the Future: Take charge of your development with diverse opportunities across roles, borders and technologies. Work alongside leaders who invest in your potential and a culture that will take you further.
• Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we are committed to creating long-term value not just for our customers, but also for society and the environment.

Job Purpose:

The Assistant Manager, Data Management Centre, supports HR Shared Services by overseeing accurate data processing, maintaining compliance with audit and policy requirements, and ensuring timely delivery of employee-related transactions. The role leads a team in managing SAP data integrity, partners with internal stakeholders, and drives workflow improvements to enhance service quality and operational efficiency.

What You'll Do:

• Lead & Oversee Daily Operations: Motivate and guide a team of officers to meet Service Level Agreements (SLAs) with Business Partners and deliver reliable HR data services.
• Manage HR Data & System Transactions: Ensure accurate, timely input of employee and company data in SAP, aligned with audit, compliance, and confidentiality requirements.
• Collaborate with Key Stakeholders: Work closely with Payroll, Business Units, GHR, and IS teams to support pay runs, address queries, and implement policy or system changes.
• Drive Process Improvements: Identify gaps, conduct root-cause analysis, streamline procedures, implement enhancements, and update SOPs and training materials.
• Support Governance & Reporting: Handle employee data requests, prepare reports, respond to audit queries, and ensure data integrity for internal and external stakeholders.

What You'll Bring:

• Education & Experience: Bachelor's degree in business, Information Systems, or a related discipline — or a Diploma with 1–2 years of relevant experience, preferably in a Shared Services environment.
• Systems Knowledge: Hands-on experience with SAP or an equivalent HR Information System is an advantage.
• Communication Skills: Good oral and written communication skills, with the ability to interact professionally with stakeholders.
• HR Domain Knowledge: A thorough understanding of HR practices, policies, and procedures.
• Professional Attributes: Detail-oriented, discreet with sensitive data, and able to work both independently and in a team-based setting.

Recognition & Reward:

• Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.
• Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.
• Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.