Executive / Snr Executive - Insurance Admin (Motor Insurance) 5 days work week
3 days ago
Job Descriptions:
- Provide quotation for customers and advise the best insurance and its products
- Provide advisory roles for insurance related inquires
- Administer documentation for cost, claims and Issuance of Cover Note, Insurance Certificate and Invoicing to customer
- Follow up with customers on payment collection from customer
- Follow up with existing customers base for policy renewal
- Follow up with customers and insurance companies for payment of Excess pertaining to own damage claims and repair costs pertaining to third-party claims
- Liaise with all parties, mainly workshop and insurance partners for accurate information provide to customer and prompt repair of the vehicle
- Effectively handle multiple priorities, organize workload, meet deadlines and perform detailed daily record keeping and reporting
- Ensure all customer issues or complaints reported are resolved and addressed in a timely manner to ensure customer satisfaction
- Weekly and monthly updates and report to Directors
Requirements:
- At least 3 Year(s) of working experience in the related field is required for this position
- Possess Basic Insurance Concepts and Principles (BCP), Commercial General Insurance (CGI) & Personal General Insurance (PGI) Certificates is an advantage
- Good interpersonal and communications skills with the ability to build strong client relationship
- Meticulous with a flair for details, multi-task and highly committed
- Able to prioritize, articulate issues, problem identification, evaluation, and provide resolution
- Team player with self–discipline and willing-to-learn qualities
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