Telemarketers

1 week ago

Central Region, Singapore HL Assurance Pte Ltd Full time $40,000 - $60,000 per year
  • Responsible for pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management.
  • Reach out to existing and potential customers to present our product and service offering.
  • Communicate with customers to understand their requirements, needs and address any questions or issues customers may have.
  • Offer solutions based on clients' needs and capabilities.
  • Managing customer's enquiries or policies in order for existing customers to remain satisfied with company products and services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Using sales scripts provided by the company as a guidance to drive sales and respond to customer rejections.
  • Gathering and documenting customer information, payment methods, purchases and call outcomes in the designated CRM or tracking tools.
  • Ensure daily and monthly KPIs (Call Performance and Sales Target) are met and exceeded.
  • Well versed of insurance products and services.

Job Requirements:

  • Minimum Diploma with at least 3 years of relevant work experience doing outbound sales preferably in call centre environment and general insurance industry
  • Possess Insurance certification (GI – BCP & PGI) is an advantage and basic computing skills
  • Energetic, outgoing personality and service oriented
  • Independent and a fast leaner with initiative
  • Able to converse fluently in both English and Mandarin (would be an advantage but not mandatory)
  • Team player with excellent interpersonal and communication skills
  • Candidates that are able to converse in Mandarin is preferred. This is to converse with Chinese customers.

Other Information and Benefits

  • 5-day work week (Mon- Fri, 9 am - 6 pm)
  • Walking distance from Tanjong Pagar MRT
  • Attractive remuneration package, monthly and quarterly commission, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

Your Career, Our Passion – COME JOIN US NOW

Interested applicants, please forward your detailed resume, stating qualifications, reason for leaving each employment, work experience, availability, current and expected salaries.

We regret that only shortlisted candidates will be notified.

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