Applications Specialist

Company description:

About DKSH

DKSH's purpose is to enrich people's lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.

Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people's lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.

Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 33,100 specialists, generating net sales of CHF 11.1 billion in 2021. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years.

Why It's Great to Work at DKSH

Join a purpose-driven company and help enrich people's lives every day. We provide reliable access to high-quality products and services, like COVID-19 vaccines, and create sustainable value for all our stakeholders, generate jobs, and give back to society. Founded over 150 years ago in Asia by three Swiss traders, DKSH still maintains the same entrepreneurial mindset. Be part of our diverse team of more than 33,000 people working in 36 markets across the globe. You will learn and develop both professionally and personally in a modern environment offering hybrid work arrangements. Come and meet our energetic, passionate, and purposeful team and be part of something big.

Job description:

Job Summary

This is a role supporting the Life Sciences team in Scientific Solutions TEC for the Singapore region

General Responsibilities

SME Support

• Design and develop workflows including equipment and reagents based on but not restricted to existing portfolio
• Collaborate with relevant stake holders to identify and nurture Key Opinion Leaders (KOLs) in the assigned product category.
• Collaborate with relevant stakeholders to organize workshops and conferences to enhance customers' product knowledge and establish professional relationships.
• Proactively research relevant topics related to the product to enhance expertise in the assigned product area.
• Thought leadership development and content creation and management for sales tool

Sales Operations Support

• Research and analyze customer needs and support local sales team to position and configure the correct solutions for the customers
• Study new products/technologies aligned with existing product lines and their alignment with current portfolios based on regional offerings
• Assist sales team on product demonstrations/technical presentations to customers or at conferences to promote products and services
• Provide pre-sales technical support through presentations and customer visits
• Run sample tests on instruments as and when needed (in-house or at customer sites)
• Provide training to customers in post-sales and method development

Education

• Post graduate degree in Science, Biomedical Science

Experience

• Proven track record of scientific knowledge based on Genomics and/or Proteomics and/or Cell Analysis
• Demonstrate fluency in local language and ideally in English, both written and spoken
• Commercially aware, highly motivated and target driven.
• Customer orientated and able to drive activities that improve customer satisfaction.
• Organized, able to work independently and in teams.
• Able to travel up to 10% of the time (mainly for trainings )
• Computer literate with skills in Microsoft Office; Excel, Word and PowerPoint