Clerical Officer

Company description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Job description:

Key Responsibilities

• Verify and process medical invoices; coordinate with Finance and manage staff claims.
• Liaise with insurers (RMG, RHI, WTW) for documentation and claims processing.
• Coordinate Work Injury Compensation (WICA) matters including MOM reporting and leave updates.
• Register employees for mandatory training and maintain training records.
• Monitor contract renewals and submit purchase requisitions for services and supplies.
• Act as LIC for IT service requests and coordinate technical refreshes.
• Arrange fruit hampers and wreaths for employee welfare events.
• Prepare and submit monthly departmental reports.
• Verify recruitment agency invoices and coordinate payments with Finance.
• Send reminders for 6-monthly medical examinations and manage related documentation.

Key Requirements

• Minimum Nitec/Higher Nitec
• At least two years of related working experience in an administrative function (human resources)
• Good computer skills (Microsoft Office)
• Excellent English skills, both verbal and written
• Positive attitude and Team player but able to work independently
• Able to multi-task while maintaining attention to detail and deadlines
• Possess good organisation communication and people's skills