
Senior Associate
9 hours ago
The Senior Associate / Associate Executive will be responsible to assist the Operations Team and Nurse Manager in the daily administrative tasks of the A&E department. To facilitate patient flow processes in A&E Care Centre, perform administrative requests and address feedback received to enhance patient experience.
MAJOR DUTIES AND RESPONSIBILITIES
(A) SPECIFIC
Data Management Role
To assist with collation and generation of the official and adhoc reports of the department
To send the official and adhoc reports to designated stakeholders in a timely manner
To assist with ordering of department items including consumables, stationeries, budgeted and adhoc items
To assist with activities that help to maintain and improve the department's cleanliness and tidiness
To prepare and assist with the induction activities of new staff supporting the Operations Team
To support nursing administrative tasks as requested
Management of flow and decantment of patients Role
Decantment
To work with A&E doctors, nurses and Patient Service Associates (PSAs) to
· Identify patients suitable for decant to the following institutions:
o another acute hospital
o community hospital
o nursing or care home
· Halt assignatlon of beds prior to confiration/rejection of decant offer
· Approach patients/Next-Of-Kins to offer decant
· Process decant nanarwork with PSAs
· Process decant paperwork with PSAs
· Follow-up to ensure transfer is completed
Urgent referrals(
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