Startups Go-To-Market Operations Lead

AWS is seeking a Startups Go-To-Market Operations (GTM Ops) Lead to join our Global Startups GTM Ops team. The team is responsible for maintaining awareness of global trends in technology, startups, and venture capital, using this intelligence to guide the Startup business in their approach to startup customers – all within an environment of rapid growth and increasing complexity.

As a trusted advisor to the Startup leadership team, the Startups GTM Ops Lead will provide strategic insights and recommendations based on in-depth analysis of sales coverage, total addressable market, customer segmentation, and other key areas. This position will lead time-sensitive executive responses and conduct comprehensive data analyses to inform leadership decisions. Additionally, they will oversee strategic, cross-functional initiatives including go-to-market motions, organizational design, incentive compensation modeling, and resource deployment, while driving operational planning processes and leading executive response efforts.

Key job responsibilities
The successful candidate must have strong sales operations experience, with a strong understanding of the startup ecosystem and life-cycle stages. They must be willing to work directly with sales teams and leverage data and tools while exhibiting high degrees of ownership and accountability. This is a hands-on position - the ideal candidate must be willing to "roll up the sleeves".

Strong written and verbal communication skills, including experience presenting to senior management and working with large datasets/analytical tools is essential. The role requires exceptional business judgment and the ability to anticipate and address potential challenges proactively.

The ideal candidate must operate effectively in ambiguous environments, demonstrate success in managing multiple concurrent projects, and drive them to completion. As this role influences team members worldwide, strong collaboration skills and the ability to influence without authority while working autonomously are crucial. They must work effectively with diverse stakeholders, including sales, operations, business development, technical, marketing, partner as well as Finance, HR, and legal. Experience managing complex global programs supporting sales functions in large, multinational technology organizations is essential.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications:
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications:
- Experience working within a high-growth, technology company

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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