Assistant Manager, Rewards and HR Operations

Assistant Manager, Rewards & HR Operations is responsible for providing centralized HR support such as, but not limited to, employee data management, payroll processing and income tax reporting, HRIS management / maintenance. The role will also provide support in rewards and benefits administration as well as in the performance management life cycle.

Responsibilities:

Rewards & Performance Management

• Support in the annual performance appraisal reviews including confirmation appraisal reviews.
• Support in the annual salary and bonus review cycle.
• Assist in rewards market surveys and benchmark the best practices to attract, reward and retain talent.
• Oversee the management and administration of the Employee Benefits Insurance programme by partnering with the insurance broker.
• Prepare salary proposals for identified hires by conducting market benchmarking
• Support in the delivery of rewards activities and projects.
• Responsible for existing and new staff welfare initiatives such as long service award event and staff recreational activities.

Manpower Planning & Budgeting

• Support in manpower planning and budgeting exercises.
• Track and prepare reports on manpower costs and projections.
• Provide manpower headcount and manpower cost commentary to requesting parties when required.

Payroll

• Handle payroll administration, resolve issues and address questions related to payroll policies and procedures to ensure staff are paid in accordance with agreed employment terms and conditions.
• Responsible for monthly CPF submissions, annual IRAS reporting and ad-hoc withholding tax and tax clearances for foreign employees.
• Prepare GL costing reports for submission to Group Finance.
• Support in the annual financial audit exercise.

Employee Life Cycle and HRIS

• Oversee employee data management such as but not limited to records entry and updates, work pass tracking and renewals.
• Accountable for the administration and maintenance of the HRIS systems such as annual closing of leave and claims and e-scheduling.
• Ensures the HRIS settings are updated such as approval workflows, entitlements, etc.
• Update and maintain HRIS details such as job titles, department, cost centre, etc as when may be required.
• Conduct exit interviews with resigning employees when necessary.

Others

• Responsible for the maintenance and updating of HR policies and manuals.
• Perform statistical analysis and reporting on manpower, employee headcount and other HR metrics.
• Support in any audit-related matters.
• Supervises reception services and HR operations.
• Undertake any other ad-hoc duties which may be assigned.

Education

• Degree holder in Human Resources, Business Studies or Business Administration

Skills, Knowledge, and Relevant Experience

• 3-5 years of HR experience, with 3 years in payroll processing
• Experience in Prosoft and StaffAny systems would be advantageous
• Regional experience in shared services / payroll / compensation & benefits is advantageous
• Good knowledge of local employment laws and regulations
• Advanced Microsoft Excel and other Microsoft applications
• Strong communication and analytical skills
• Collaborative skills with multi country teams
• Strong with numbers, analytically inclined and detail-oriented
• Possesses strong communication skills
• Has good ethics and able to exercise discretion

Behavioural Competencies

• Transport information effectively, negotiate skilfully, listen to others
• Work independently, able to perform variety of tasks with different levels of complexity by developing effective plans
• Think and act in a goal-oriented manner, prioritize and complete tasks in order of importance
• Co-operate well and effectively with people from a wide variety of backgrounds within and outside of the company
• Identify key issues and draw conclusions by analysing and comparing data from different sources of information
• Use effective approaches for choosing a course of action or developing appropriate solutions
• Seek and value feedback and work actively to make improvement