Head, Apron Transformation Office

3 days ago


Changi, Singapore SATS Full time $90,000 - $120,000 per year

**About us**
SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.
**Key Responsibilities**
The Head Apron APS Ramp Transformation Office (AARTO) reports to Senior Vice President (SVP), Apron Services. He/She will focus on workplace safety at Changi Airport's airside operations, Apron Ground Support Equipment (GSE) Training and Operational Excellence (OE) projects for Ramp Services. This role requires the incumbent to have in-depth knowledge of below-wing operating processes and to work across Apron Business Units to strengthen their Standard Operating Procedures (SOPs) and operate more effectively and efficiently through improved safety culture and enhanced training methodology.
Nature of Duties and Accountabilities
- Strengthening Safety Culture.
- Lead the AARTO team to conduct purposeful staff engagement sessions that focus on strengthening the safety culture of our Apron Services frontline staff;
- Be up-to-date with safety incidents and statistics that have direct impact or attribution to SATS Apron Services Business Units (BUs) and brainstorm on process improvement / enhancing training syllabus / training delivery;
- Lead AARTO team in projects towards improving safety standards for SATS Apron Bus
- Identify root causes of safety incidents and suggest corrective and preventive actions;
- Collaborate with operations and SATS Gateway Safety to develop and review OE initiatives to enhance operational efficiency and safety;
- Maintain safety programs and work closely with external stakeholders such as Changi Airport Group (CAG) to coordinate and align safety efforts to maintain high safety standards for Changi Airport;
- Have a keen interest in working with innovative technologies such as driverless systems, robotics and vehicle smart sensors for introduction to our GSE fleet
- Promote e-Learning content creation for relevant courses and be the catalyst for SATS Gateway BU training departments to upskill and embrace emerging Education Technology (EdTech) tools that are relevant for SATS Gateway Services operations to enhance the training experience for staff
**Key Requirements**
- Good degree in any discipline, preferably with at least 3-5 years of relevant work experience in aviation ground handling operations
- Independent and motivated problem solver, with strong critical thinking and written skills
- Able to multi-task with good operational discernment and interpersonal skills to engage key stakeholders
- Good people leader to work collaboratively across operating departments to build trust and confidence amongst SATS Apron HODs for AARTO to review and propose impactful and practical solutions in enriching SATS Apron safety culture.
LI-WK1
Job Reference: SATS01660


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