Senior Sales Account Manager

Job description

At NTS, we make it possible together. Technology inspires and drives us; it is our passion. Every day we work on unique solutions to complex challenges. Whether it's ultra complex or ultra precise solutions, we are proud of what we do and what we deliver.

Want to find out together what's possible? Are you driven, enthusiastic and does your heart beat faster with high-tech product development? Then get started as a Sales Account Manager at NTS Singapore and let's make it possible together.

Job Description

As a Sales Account Manager at NTS Singapore, you are the primary interface for assigned customer accounts, responsible for day-to-day sales operations, customer relationship management, and commercial support. You work closely with the Global Account Manager, internal teams, and key customer stakeholders to deliver effective solutions, ensure customer satisfaction, and drive business growth. In this role, you contribute to both account retention and expansion through proactive engagement and high-quality service.

Furthermore, your key responsibilities are:

• Manage assigned customer accounts by coordinating order fulfilment, overseeing daily sales operations, and responding promptly to customer needs.

• Build and sustain strong relationships with key commercial and technical customer contacts to ensure high satisfaction and retention.

• Support the Global Account Manager on strategic initiatives, including data gathering, account development, and sales planning activities.

• Prepare and process quotations, RFQs, pricing requests, and sales proposals with accuracy and timeliness.

• Track orders, monitor delivery schedules, and coordinate internal communication to resolve operational issues efficiently.

• Address customer inquiries on products, order status, expedites, and post-sales matters, including complaints or escalations.

• Gather market insights and customer feedback to support sales strategies and account growth opportunities.

• Maintain accurate records of account activities, including contacts, orders, proposals, and follow-ups.

• Assist in sales forecasting, reporting, and preparing periodic business reviews with customers and internal stakeholders.

• Contribute to identifying and developing new business opportunities within assigned accounts.
  

Job Requirements

• Bachelor's degree in Engineering, Business, or a related field (preferred).

• Minimum 3 years of experience in sales or account management within the semiconductor, electronics, or industrial sectors.

• Proven experience managing customer accounts, processing orders, and supporting commercial negotiations.

• Strong communication, organizational, and problem-solving skills.

• Proficiency in CRM platforms and MS Office Suite.

• Customer-focused, proactive, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
  

Your Terms of Employment

At NTS, we combine our passion for technology with innovative solutions to complex challenges. You get the freedom and confidence to fully use and develop your talents in a dynamic and energetic environment. We invest both in technology and in you as a future colleague Your unique challenge at NTS includes at least the following conditions:

• Competitive salary

• Annual Wage Supplement

• Term Life & Medical Insurance Coverage

• Personal growth and development opportunities through training and/or education

• 18 days of Annual Leave
  

About NTS

We deliver unique solutions to complex challenges and drive technological advancement for our customers. By combining development, manufacturing, and assembly, we play an integral role in bringing the supply chain together. We combine the best skills and brightest ideas into a working system for the world's most advanced Semiconductor, Opto-Mechatronics and Analytical solutions.

We have grown into a Tier-1 supplier to OEMs and an international player operating from various sites in Europe, Asia, and the US. Although we operate globally, we remain firmly rooted locally. The core of NTS is our people—their craftsmanship, customer focus and technical excellence make NTS what it is today. Together, we create a culture we are proud of because we make it possible together.

Interested?

Apply immediately and send your CV (and motivation letter) via the application button below
For more information about this vacancy or our organization, please contact our Recruitment Business Partner at amruta.-

On-site

• NTS Singapore (Singapore, Singapore)

NTS Singapore All done

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