Desktop Support Engineer

Title : Deskside EngineerDuration : Permanent with Infinite Computer Solutions Pte LtdLocation : IslandWideJob Summary:We are looking for a Desktop Engineer to provide day-to-day technical support to end-users. The role involves installation, configuration, and troubleshooting of desktops, laptops, and related IT equipment.Key Responsibilities:Install,...

**Job Title: Desktop-L1 Engineer** **Key Responsibilities**: - Minimum of 2 years of relevant Desktops Support Experience - Skills for - Remote troubleshooting and test alternative pathways until issues are resolved - Direct unresolved issues to the next level of support personnel and follow up with clients to ensure their systems are functional - Help...

Primary PurposeThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.Responsibilities· Performed Desktop Support services to...

**Responsibilities**: - Title : Deskside Engineer Environment: Hospital Environment Location : Hospitals in Singapore(NUH/TTSH/JH/AH) Duration : Full Time with ICS Description (DESKTOP SUPPORT) -Provides onsite support to users with good customer satisfaction for main and off-site; -Service cases escalated by helpdesk, ensure service report form are...

Job Responsibilities:Perform troubleshooting for client platform related problems.Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.Perform service request related to client platforms.Monitor the agreed service level, document & maintain the...

Location: CentralLength of Contract: 12 Months (Renewable)Responsibilities:To provide day-to-day support for end-users' EUCD (End User Computing Devices) including:Trouble-shooting and problem resolution;Administration and Configuration;End User Account Management;End User Device Hardening and Lockdown;Image Build Management; andEnd User Briefings &...

Desktop Engineer Helpdesk role includes the following responsibilities:Provide first-level technical support for desktop, laptop, and peripheral devices.Assist in diagnosing and resolving basic hardware, software, and network-related issues.Install, configure, and maintain operating systems, applications, and updates.Guide users through basic account setup,...

About the Role:We are seeking an enthusiastic Desktop Engineer to provide technical support to government staff. This role involves delivering prompt and effective resolution to IT issues, ensuring smooth daily operations and excellent user experience.Key Responsibilities:Provide onsite IT support across main and off-site locations, focusing on excellent...

We are seeking a skilled and customer-focused Desktop Engineer to provide Level 2 (L2) support for end-user devices and IT systems. The ideal candidate will have strong technical troubleshooting skills, experience in IT service management (ITSM) environments, and the ability to work both independently and collaboratively to resolve complex issues.Key...

**Job overview** **Key responsibilities** - Handles the Helpdesk hotline during office hours. - Provides technical support, training, and guidance to users over the phone, remote login, or face-to-face. - Responds to incidents within SLA or within a timely manner with appropriate level of urgency, and follows up with customers on all issues - Escalates and...