Ecommerce Assistant

2 weeks ago

NorthEast Region, Singapore PERSOL Full time $30,000 - $60,000 per year

Up to $2700, 1 Year contract

Working hours: Mon - Fri, 8.30am - 6pm

Responsibilities:

  • Providing administrative support to the sales team, assisting in order processing, customer inquiries, and ensuring a seamless sales process.
  • Coordinate with warehouse and logistics teams to ensure timely order fulfilment.
  • Verify order information, update order status and communicate any delays or issues to customers as necessary.
  • Resolve customer complaints or issues effectively and escalate complex matters to the appropriate channels.
  • Maintain accurate and up-to-date records of sales transactions, contracts, and customer interactions.
  • Organize and maintain filing systems for easy retrieval of documents.
  • Assist in other administrative tasks and projects as assigned by management.

Job Requirements:

  • Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent communication skills, both written and verbal.
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Attention to detail and accuracy in data entry and order processing.
  • Customer-focused attitude with a dedication to providing exceptional service.
  • Ability to work independently as well as part of a team.
  • Strong time management and multitasking skills.
  • Available to work on weekends and public holidays occasionally to support important events.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394 R Foo May Cheng)

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