Assistant Branch Manager/ Branch Manager

Join Our Team at SSKINS – Where Beauty Meets Purpose

At SSKINS, we are redefining holistic beauty and wellness by blending cutting-edge skincare science with the warmth of human connection. As a newly established medispa founded by a renowned dermatologist in Singapore, SSKINS is built on the principles of Skin, Scalp, and Shape, offering transformative treatments that enhance both appearance and well-being.

Our commitment to integrity, excellence, and personalization ensures that every client receives tailored care, making them feel seen, valued, and nurtured. To uphold this standard, we are looking for passionate professionals who believe in science-backed beauty, client-centered care, and holistic wellness to join our growing team.

As part of SSKINS, you'll work in an inclusive and inspiring environment that fosters growth, learning, and excellence—a place where your passion and expertise are truly valued.

Why Join Us?

Collaborative & Professional Team – Work alongside dedicated experts in a supportive and positive setting.

Attractive Compensation & Incentives– Competitive remuneration, hands-on incentive schemes, annual bonus.

Patient-Centric Approach – We prioritize genuine recommendations, ensuring the best care without hard selling.

Comprehensive Training & Development– Gain in-depth knowledge and hands-on experience in advanced medical aesthetic treatments for hair, face, and body.

Prime Location – Conveniently situated within walking distance of an MRT station.

Engaging Work Culture – Participate in regular team-building activities that foster growth and collaboration.

Job Responsibilities:

• Oversee daily operations, ensuring a seamless and efficient workflow.
• Maintain a clean, professional, and welcoming spa environment.
• Ensure compliance with safety, hygiene, and regulatory standards.
• Manage appointment scheduling and optimize staff efficiency.
• Drive revenue growth by achieving or exceeding sales targets.
• Develop and implement strategies to attract and retain clients.
• Promote Medispa services, treatments, and skincare products to enhance brand visibility.
• Monitor market trends and customer preferences to refine service offerings.
• Train, mentor, and support staff to deliver exceptional service.
• Monitor staff performance, conduct regular evaluations, and provide constructive feedback.
• Foster a positive, motivated, and high-performing work environment.
• Ensure adherence to company policies and professional standards.
• Ensure the team delivers exceptional customer service and personalized client care, leading by example to uphold high standards and achieve strong Google reviews.
• Handle customer inquiries, concerns, and feedback with professionalism.
• Build long-term client relationships to enhance loyalty and retention.
• Implement marketing and sales strategies to drive customer engagement and satisfaction.
• Oversee stock management, ensuring proper inventory control and replenishment of skincare products and treatment supplies.
• Monitor financial performance, including budgeting, cost control, and revenue analysis.
• Generate reports on sales, revenue, and operational performance for management review.

Job Requirements

• Minimum GCE 'N' Level, GCE 'O' Level and/or Diploma in CIBTAC/ITEC or CIDESCO
• Minimally 3 to 5 years of experience in managing a branch or multiple branches
• Must speak proficiently in English.
• Strong business acumen and passion for the beauty/spa industry.
• Adaptable, has strong communication skills and customer centric mindset, proactive and a problem-solver.
• Highly motivated and results-driven with a track record for achieving sales targets
• Excellent communication skills to engage customers and the team effectively.
• Compensation includes basic salary and commissions based on rendering services and variable performance bonus.
• 8 off days a month, 14-16 days Annual Leave per year